Category Archives: Business Process Improvement

2016 Recap – Basic Requirements for Success with BPM


Once again, with minor updates/consolidations,  . . . . here is my list of basic requirements for Success with BPM. 1. Some of the work to be performed involves the performance of tasks in logical sequence. 2. The work will … Continue reading

Posted in Adaptive Case Management, Automated Resource Allocation, Business Process Improvement, Business Process Management, Case Management, Compliance Control, Data Interoperability, FOMM, Operations Management, Process Management, Process Mapping, Productivity Improvement | 1 Comment

Where are the ‘Easy’ buttons in BPM?


If you are looking for success with BPM, there are, by my count, 19 hurdles. Different consultants use different approaches, their approaches are effective within some customer cultures/not so effective in others, the tools used by the consultant and the … Continue reading

Posted in Business Process Improvement, Business Process Management, Case Management, Customer Experience Management | Tagged | 1 Comment

Mini-firestorm at BPM.COM


The question of the week at BPM.com was http://bpm.com/bpm-today/in-the-forum/what-is-the-best-way-to-build-an-executable-process-model What Is the Best Way to Build an Executable Process Model? From a comment E. Scott Menter made on this discussion where he wrote: “Flowcharts (including IMHO BPMN) are simply not … Continue reading

Posted in Adaptive Case Management, Business Process Improvement, Business Process Management, Case Management, Competitive Advantage, Customer Centricity, Customer Experience Management, Process Management, Process Mapping, R.A.L.B. | Tagged | Leave a comment

What Predictive Analytics Can Do For You!


If you are responsible for managing a business, the maturity level you want to get to is one where staff receives advanced decision support from your business management system. Here is how you can use the “Easy” button to improve … Continue reading

Posted in Adaptive Case Management, Business Process Improvement, Business Process Management, Case Management, Decision Making, Risk Analysis | Tagged , , , | Leave a comment

Why are we still having problems in the area of Healthcare software?


The point was made in a recent LinkedIn HIMSS discussion group “At what point does an EHR implementation become too large an endeavor?” My response was this happens at the time you pick a bad EHR “solution”.   The usual outcome … Continue reading

Posted in Adaptive Case Management, Business Process Improvement, Business Process Management, Case Management, Data Interoperability, FIXING HEALTHCARE | Tagged | Leave a comment

How to fund process improvement initiatives


Every organization has processes, the processes are either documented or undocumented. They may exist only in the minds of workers or be on paper, online, or in-line. Every organization has “best practices”. In the absence of any declared best practices, … Continue reading

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What’s your action plan for BPM for 2015?


We all understand that organizations need best practices and that, in the case of complex processes, these need to be in-line, not on-line and certainly not off-line. In theory, you can ask data mining software to run through your event … Continue reading

Posted in Business Process Improvement, Business Process Management, Operations Management, Process Management, Process Mapping | Leave a comment

Get Your Story Right


If you want to become a management consultant, it’s unreasonable to expect to ease into this the day after you graduate from university. It takes time to build up expertise to walk in off the street and facilitate strategy development … Continue reading

Posted in Adaptive Case Management, Business Process Improvement, Business Process Management, Competitive Advantage, Compliance Control, Customer Centricity, Data Interoperability, Enterprise Content Management, MANAGEMENT, Operational Planning, Operations Management, Organizational Development, Planning, Productivity Improvement, Strategic Planning | Tagged | Leave a comment

Case Cloning – For Better Outcomes


Remember Dolly? Let’s start with the basics. CASE is a place. It’s where you collect data, make decisions, manage work and workload, record progress toward meeting objectives and it’s a place where you make data available for use by local … Continue reading

Posted in Adaptive Case Management, Business Process Improvement, Business Process Management, Case Management, Decision Making, FIXING HEALTHCARE, R.A.L.B. | Tagged , , , , | Leave a comment

Patient Continuity of Care – Integrating Patient Information Across Healthcare Services Delivery Facilities


The healthcare industry has a poor track record of facilitating the integration of Patient Information. Patients have EMRs, typically one at each healthcare services delivery organization where they receive services. A patient can be receiving services from a General Practitioner, … Continue reading

Posted in Business Process Improvement, Case Management, Data Interoperability, Decision Making, FIXING HEALTHCARE, Interoperability, R.A.L.B. | 2 Comments