Category Archives: Operations Management

Work, Workflow, Workload and BPM


Work as we know it today, is about to change. Most of us will soon have automobiles that drive themselves. 3-D printing already allows assemblies to be built that are not assemblies.  AI seems to be making a comeback and … Continue reading

Posted in Adaptive Case Management, Automated Resource Allocation, Business Process Management, Case Management, Competitive Advantage, Compliance Control, Decision Making, FOMM, Operational Planning, Operations Management, Process Management, Productivity Improvement, R.A.L.B., Risk Analysis, Uncategorized | 2 Comments

KPPs and BPM


KPPs and BPM You are probably familiar with KPIs (Key Performance Indicators), but this article is about KPPs (Key Process Points). KPPs are wait-state auto-commit steps along BPM pathways. They have predecessors and successors like all other BPM steps. They … Continue reading

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2016 Recap – Basic Requirements for Success with BPM


Once again, with minor updates/consolidations,  . . . . here is my list of basic requirements for Success with BPM. 1. Some of the work to be performed involves the performance of tasks in logical sequence. 2. The work will … Continue reading

Posted in Adaptive Case Management, Automated Resource Allocation, Business Process Improvement, Business Process Management, Case Management, Compliance Control, Data Interoperability, FOMM, Operations Management, Process Management, Process Mapping, Productivity Improvement | 1 Comment

Funny how time slips away


It’s been six years since some of us started soapboxing about ACM vs BPM. https://kwkeirstead.wordpress.com/2010/09/18/life-beyond-corporate-silos/ I don’t see much of a change –we continue to see folks trying to shoehorn BPM into all kinds of initiatives where end-to-end “solutions” are … Continue reading

Posted in Adaptive Case Management, Automated Resource Allocation, Business Process Management, Case Management, MANAGEMENT, Operations Management, R.A.L.B. | Tagged , , | Leave a comment

How to achieve quick wins with BPM


Quick Wins definitely are the preferred business development approach for consultants compared to wasting time responding to RFPs.  Here is the pitch we have perfected over the past two decades.. How to Quick Start BPM in your organization Let’s face … Continue reading

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What’s your action plan for BPM for 2015?


We all understand that organizations need best practices and that, in the case of complex processes, these need to be in-line, not on-line and certainly not off-line. In theory, you can ask data mining software to run through your event … Continue reading

Posted in Business Process Improvement, Business Process Management, Operations Management, Process Management, Process Mapping | Leave a comment

Get Your Story Right


If you want to become a management consultant, it’s unreasonable to expect to ease into this the day after you graduate from university. It takes time to build up expertise to walk in off the street and facilitate strategy development … Continue reading

Posted in Adaptive Case Management, Business Process Improvement, Business Process Management, Competitive Advantage, Compliance Control, Customer Centricity, Data Interoperability, Enterprise Content Management, MANAGEMENT, Operational Planning, Operations Management, Organizational Development, Planning, Productivity Improvement, Strategic Planning | Tagged | Leave a comment

Good Decision-making – The basics and beyond


The overall mission of any organization is to build, preserve and improve competitive advantage. Each day thousands of corporations start up in many sectors. Many fail and a major reason is bad decisions. The ones that succeed do so because … Continue reading

Posted in Automated Resource Allocation, Case Management, Decision Making, MANAGEMENT, Operational Planning, Operations Management, R.A.L.B., Strategic Planning | Tagged , , , , | Leave a comment

Reach for the Sky – Managerial Productivity Series (III)


Once organizations map out and deploy their processes to an RALB run time environment where work is orchestrated by BPM (guidelines) and facilitated/constrained by ACM (guard rails), it’s time to face up to the reality that only 1/3 of employees … Continue reading

Posted in Adaptive Case Management, Business Process Management, Productivity Improvement, Uncategorized | Tagged | 2 Comments

So you think you can multi-task?


Before you say yes, check out the video.   Seriously, you have probably noticed that multi-tasking seems routine to some, yet very difficult to others. You may or may not be able to change the way you are, but here … Continue reading

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