Monthly Archives: September 2014

Wraparound BPM with CiverOrders and CiverSupplier (promotional content)


Business Process Management (BPM) is a term that picks up process discovery, mapping, modeling and, in the case of complex processes, rollout of improved mapped processes to a run-time environment that supports BAM (Business Activity Monitoring). If your organization has … Continue reading

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Good Decision-making – The basics and beyond


The overall mission of any organization is to build, preserve and improve competitive advantage. Each day thousands of corporations start up in many sectors. Many fail and a major reason is bad decisions. The ones that succeed do so because … Continue reading

Posted in Automated Resource Allocation, Case Management, Decision Making, MANAGEMENT, Operational Planning, Operations Management, R.A.L.B., Strategic Planning | Tagged , , , , | Leave a comment

Patient Experience: $100M in Free Revenue for Your Hospital


Originally posted on Pale Rhino Consulting:
Did you know that fifty-percent of patients who have selected a provider will seek a second opinion?  That means that fifty-percent of the people who chose your hospital will want information from another hospital…

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Success with Entrepreneurship


Most of us who want to start up a business venture have a finite amount of capital. You have to develop a product/service, promote it, and start to see money coming in. It’s rare to be able to get everything … Continue reading

Posted in Competitive Advantage, Organizational Development, Strategic Planning | Leave a comment

Pulling It All Together – Managerial Productivity (IV of IV)


We started off this four-part series with a post on the importance of having a clean slate for the pursuit of productivity improvement, not of processes, but of managers. Part I (Stop Reading Exception Reports) highlighted the need for organizations … Continue reading

Posted in Adaptive Case Management, Business Process Improvement, Business Process Management, Case Management, Competitive Advantage, Decision Making, MANAGEMENT, Operational Planning, Organizational Development, R.A.L.B., Strategic Planning | Tagged , , , | Leave a comment

Reach for the Sky – Managerial Productivity Series (III)


Once organizations map out and deploy their processes to an RALB run time environment where work is orchestrated by BPM (guidelines) and facilitated/constrained by ACM (guard rails), it’s time to face up to the reality that only 1/3 of employees … Continue reading

Posted in Adaptive Case Management, Business Process Management, Productivity Improvement, Uncategorized | Tagged | 2 Comments