Monthly Archives: September 2012

Case management is all about managing cases


Rather obvious, isn’t it, so how come people have problems understanding the concept of a Case? In respect of discrete manufacturing, or, work in the office/services area where no two initiatives are likely to be performed the exact same way, … Continue reading

Posted in Adaptive Case Management, Business Process Management, Case Management, Decision Making, Process Management | Leave a comment

So, you think you have achieved Continuity of Care?


No one doubts the importance of Continuity of Care in Medicine. ONC’s 45 CFR Part 160 Subpart C Final Rule includes a number of criteria (22 out of 44) that have a specific focus on Continuity of Care. 302a Drug-drug … Continue reading

Posted in FIXING HEALTHCARE, Operational Planning, Process auditing, Process Management | Tagged , , , , , , , , , , | 3 Comments

The Last UI You’ll Ever Need for BPM


Do a motion-time study on yourself today. Then, watch how others work. All of us come into work every day and the 1st thing we do is to take note of our fixed-time appointments.  In between appointments, we focus on … Continue reading

Posted in Adaptive Case Management, Automated Resource Allocation, Business Process Management, Operational Planning, Process Management, Productivity Improvement | Leave a comment

All you need to know about Cases and Case Management


Ask any healthcare professional what a “Case” is – you’ll quickly find it’s all about discharge planning for individual patients. Given a diagnosis, the focus goes to setting goals and objectives for identified problems, carrying out “interventions” and attaining goals … Continue reading

Posted in Adaptive Case Management, Business Process Management | Tagged | Leave a comment