Monthly Archives: November 2012

Do what you like . . .


It used to be that Five S implementations relied on behind the scenes Business Process Management (BPM) orchestration. Some of the BPMs did have issues with variations from best practice protocols.  With the advent of ACM and more particularly ACM/BPM run-time … Continue reading

Posted in Adaptive Case Management, Automated Resource Allocation, Business Process Improvement, Compliance Control, Five S, Manufacturing Operations, Operational Planning, Operations Management, Process auditing, Process Management | Leave a comment

Let Top Management Stick to Its Knitting


I wonder if we expect too much of “management”? In a knowledge-based economy, we supposedly hire staff that has the ability to innovate. Given a broad description of an objective, the expectation is staff will be able to go away … Continue reading

Posted in Business Process Improvement, Decision Making, MANAGEMENT | Leave a comment

Rules for Change Management Professionals


Change management professionals transition organizations from one state of affairs to some desired future state of affairs. Each organization wants to come out of this with a competitive advantage, accordingly, no cookie cutter approach or single algorithm will produce the … Continue reading

Posted in Business Process Improvement, Business Process Management, Customer Centricity, Decision Making, MANAGEMENT, Organizational Development | Tagged , , , | Leave a comment

Come Along And Be My Data Troll


I am following a LinkedIn discussion “EMR work: Who seem to be best contributors – Clinical or Technical?” My initial response was we need contributions from both. Revisiting the many posts, I feel it is important to point out that “technology” in … Continue reading

Posted in Business Process Improvement, Case Management, Data Interoperability, Database Technology, FIXING HEALTHCARE, Meaningful Use, Software Acquisition, Software Design, TECHNOLOGY | 1 Comment

Your five step elevator pitch for 5 S


Selling 5S does not have to be difficult. Try this out . . . 1. 5S is “motherhood and apple pie”.  It’s good, everyone needs it, but we all know that most organizations never get beyond 4S. 2. No amount of … Continue reading

Posted in Business Process Improvement, Business Process Management, Compliance Control, Five S, Manufacturing Operations, Operational Planning, Process auditing, Process Management, Process Mapping, Productivity Improvement | Tagged | Leave a comment

Sustaining Five S


Five S (5S) is a hot topic on LinkedIn. The main problem with 5S appears to be “sustainability”.  People subscribe to 5S but then slowly revert back to old ways. The organization ends up doing 4S. Check out my 5-minute video on how … Continue reading

Posted in Automated Resource Allocation, Five S, Operations Management, Process Management, Process Mapping | Leave a comment

Be “LEAN” but don’t be “MEAN”


Ready for another rant? Take a document to any lawyer and chances are they will want to make changes.  Bring your car into your local garage, chances are they will find something to fix. This “spider in the web” approach … Continue reading

Posted in Manufacturing Operations, Operations Management | Tagged , | 1 Comment

Selling 5S to clients – a No-Brainer for 5S aficionados


Here’s the deal. Anyone who has tripped over tools lying around and put out their back as a result knows. Anyone who has spent ½ an hour hunting for tools at change of shift knows. 5S (sorting, straightening, systematic cleaning, … Continue reading

Posted in Business Process Management, Manufacturing Operations, Operational Planning, Process auditing, Process Management, Productivity Improvement | Tagged , , , , , , , , , , , , | Leave a comment

Basic BPM for Healthcare


Healthcare professionals have no difficulty understanding what a Case is and what a Best Practice protocol is. Ask any healthcare worker what Case Managers do and the answer will be “Well, they manage Cases”. A Case in healthcare is a … Continue reading

Posted in Automated Resource Allocation, Business Process Management, Case Management, Compliance Control, Data Interoperability, Decision Making, Interoperability, Process Management, Productivity Improvement | Tagged , , , , , , , , | Leave a comment

Success with “Five S”


“Many years ago I worked as a process engineer for General Electric at a watt-hour meter plant where they made their own magnets. There was one blacksmith who came in at 6 AM, much to the displeasure of the union, … Continue reading

Posted in Manufacturing Operations | 1 Comment