Author Archives: kwkeirstead@civerex.com

About kwkeirstead@civerex.com

Management consultant and process control engineer (MSc EE) with a focus on bridging the gap between operations and strategy in the areas of critical infrastructure protection, major crimes case management, healthcare services delivery, and b2b/b2c/b2d transactions. (C) 2010-2019 Karl Walter Keirstead, P. Eng. All rights reserved. The opinions expressed here are those of the author, and are not connected with Jay-Kell Technologies Inc, Civerex Systems Inc. (Canada), Civerex Systems Inc. (USA) or CvX Productions.

Corporate Agility – where the rubber meets the road . .


Corporate agility is essential today for building, sustaining and augmenting corporate strategy and for operational workflow/workload management  (i.e achieving operational efficiency & effectiveness). It seems today as a result of the persistence of BPM (Business Process Management) practitioners over 20 years,  … Continue reading

Posted in #strategy, Competitive Advantage, Corporate Infrastructure Protection, FOMM, Operational Planning, Risk Analysis | Leave a comment

Corporate Infrastructure Protection


Corporations have finite Infrastructure and scarce Resources. Corporations need methods to evolve strategic internal initiatives from their Infrastructure and Resources. Corporations need methods to protect their Infrastructure and Resources from external initiatives (i.e. unwanted events and incidents). The purpose of this … Continue reading

Posted in Corporate Infrastructure Protection | Tagged | Leave a comment

Unlocking The Secrets To Building and Sustaining Competitive Advantage


Posted in #strategy, Adaptive Case Management, BPM, Business Process Management, Case Management, Decision Making, FOMM, Operations Management, Resource Based View, Strategic Planning | 2 Comments

Problems with Throwaway Code in Transaction Processing Systems


It seems pointless in any transaction processing system to . . . 1) go to the trouble of only allowing data to be recorded via Official Interfaces, 2) go to the trouble of building Transaction Histories that allow recall of Sessions,  viewing … Continue reading

Posted in Database Technology, Software Design, Software Source Control | Leave a comment

Augmenting Decision Support at Adaptive Case Management (ACM) Platforms


Traditional ACM(1) augments background BPM(2) decision-support at Cases via two methods : RALB(3), FOMM(4). Allowing Users to micro-schedule assigned tasks (RALB). Allowing Case Managers to periodically assess progress toward meeting Case goals and objectives (FOMM). Statistical Overlays Augmented decision support … Continue reading

Posted in Adaptive Case Management, Decision Making, FOMM, Risk Analysis | Tagged | Leave a comment

Is this where you want to be?


This is a pitch to consultants and business managers who subscribe to and use BPM (Business Process Management).  It turns out there are two flavors of BPM  –  “B(P)M” (business management that receives orchestration from process templates, process fragment templates, … Continue reading

Posted in BPM, Business Process Management, Case Management, Process Management | Tagged | 2 Comments

How do we get to Excellence from Efficiency and Effectiveness?


In business, efficiency is the easiest journey, the journey to effectiveness is more difficult. Achieving excellence requires all-hands-on-deck, in my view, and is therefore more difficult to achieve. One thing I recall from days at GE was my boss encouraging all … Continue reading

Posted in Competitive Advantage, Operational Efficiency, Productivity Improvement | Tagged , , | 1 Comment

The Nature of Strategic Decision Making


Much of what I read about “Business Management/Decision Making” seems to be written by folks who have little experience in business management. Business Management is all about Decision Making (but not only about decision making). The purpose of this article … Continue reading

Posted in #strategy, Enterprise Content Management, Knowledge Bases, Risk Analysis | Tagged | Leave a comment

Protect and Serve – The search for efficiency and effectiveness


Police Departments have the same overall focus as private sector corporations. 1) evolving strategies that are supportive of a mission, then defining and putting in place initiatives that make good use of available scarce resources. 2) achieving operational efficiency and … Continue reading

Posted in Community Policing, Crime Reduction Initiatives, Homicide Investigations, Law Enforcement, Major Crimes Case Management, Strategic Planning | Tagged | Leave a comment

BPM Process Automation


BPM Process Automation Example Continue reading

Posted in BPM, Business Process Improvement, Business Process Management, FOMM, Operational Efficiency, Process Mapping | Tagged | Leave a comment