Author Archives: kwkeirstead@civerex.com

About kwkeirstead@civerex.com

Management consultant and process control engineer (MSc EE) with a focus on bridging the gap between operations and strategy in the areas of critical infrastructure protection, major crimes case management, healthcare services delivery, and b2b/b2c/b2d transactions. (C) 2010-2020 Karl Walter Keirstead, P. Eng. All rights reserved. The opinions expressed here are those of the author, and are not connected with Jay-Kell Technologies Inc, Civerex Systems Inc. (Canada), Civerex Systems Inc. (USA), CvX Productions, Global Initiatives LLC or HNCT LLC Number of accessing countries 2010-2020/2/15 : 154

Team Performance under Coronavirus Rules


The purpose of this article is to outline protocols for preserving office productivity when knowledge industry team members are required to work out of their homes. ‘Work’ is the transformation of  information/ knowledge to action. Work consists of tasks, some … Continue reading

Posted in Adaptive Case Management, Business Process Management, Case Management, Operational Effectiveness, Operational Efficiency, R.A.L.B. | Leave a comment

The Link between big data and corporate competitive advantage


The link between big data and corporate competitive advantage Success in business is all about building, sustaining and augmenting competitive advantage. Given comparable infrastructure (Capital, Access to Capital, Land, Equipment, Tools, Premises, Staff, Intellectual Property/Knowhow, Current Products/Services, Products / Services … Continue reading

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Why we collect data . . what we need to do with it


Data is everywhere. We collect data “for the record”, we collect data for use by predictive analytics algorithms and we collect data for use by humans and machines when making decisions. Data, by itself, is highly important but not highly … Continue reading

Posted in #strategy, Corporate Infrastructure Protection, Database Technology, Decision Making, Resource Based View, Strategic Planning | 2 Comments

Success Achieving Operational Efficiency & Effectiveness (methods, tools, platforms)


With reference to my recent article called “Avoiding Transformation Program Fails”, operational efficiency and effectiveness need methods to avoid madness. Transformation Initiatives need tools at generic workflow/workload management platforms. Method: CPM for Once-Through Initiatives CPM is the method of choice for … Continue reading

Posted in Adaptive Case Management, BPM, Case Management, Operational Effectiveness, Operational Efficiency | Leave a comment

Success Evolving Corporate Strategies (methods, tools, platforms)


With reference to my recent article called “Avoiding Transformation Program Fails”, here are some guidelines for an orderly process for making “good” use of corporate infrastructure/resources (i.e.  putting a focus on building Competitive Advantage). The model our group has used … Continue reading

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Avoiding Transformation Program Fails


McKinsey & Company claimed in 2013 that 70% of Transformation Programs Fail (AIPMM, September 2013) https://www.slideshare.net/aipmm/70-26633757 The McKinsey breakdown on fails went like this (Employee Resistance: 39%; Lack of Management Support: 33%; Inadequate Resources or budget: 14%; Other: 14%). I … Continue reading

Posted in Adaptive Case Management, BPM, Case Management, Competitive Advantage, Operational Efficiency, Operational Planning, R.A.L.B. | Leave a comment

How to Install BPM in a Corporation


It is difficult to recommend a “best” way to install BPM in a company. The approach needs to vary with the consultant, and vary with the client. One-size-fits-all, ends up predictably fitting none of the players.   Photo Credit Jill … Continue reading

Posted in Adaptive Case Management, Business Process Management, Case Management, Competitive Advantage, FOMM, Operational Efficiency, Operational Planning, Planning, Process Management, Process Mapping, R.A.L.B., Risk Analysis | Tagged , | Leave a comment

Corporate Agility – where the rubber meets the road . .


Corporate agility is essential today for building, sustaining and augmenting corporate strategy and for operational workflow/workload management  (i.e achieving operational efficiency & effectiveness). It seems today as a result of the persistence of BPM (Business Process Management) practitioners over 20 years,  … Continue reading

Posted in #strategy, Competitive Advantage, Corporate Infrastructure Protection, FOMM, Operational Planning, Risk Analysis | Tagged , , | Leave a comment

Corporate Infrastructure Protection


Corporations have finite Infrastructure and scarce Resources. Corporations need methods to evolve strategic internal initiatives from their Infrastructure and Resources. Corporations need methods to protect their Infrastructure and Resources from external initiatives (i.e. unwanted events and incidents). The purpose of this … Continue reading

Posted in Corporate Infrastructure Protection | Tagged | Leave a comment

Unlocking The Secrets To Building and Sustaining Competitive Advantage


Posted in #strategy, Adaptive Case Management, BPM, Business Process Management, Case Management, Decision Making, FOMM, Operations Management, Resource Based View, Strategic Planning | 2 Comments