Monthly Archives: December 2013

eCases IV – Interoperability


This is the last of a four-part series on eCases. We introduced in eCases I the concept of Case.  Part II highlighted the contribution of eCase histories to decision making.  Part III explained how eCase environments provide a framework for … Continue reading

Posted in Adaptive Case Management, Business Process Management, Case Management, Data Interoperability, Decision Making, Process Management | Leave a comment

eCases III – the UI makes or breaks it


We saw in eCases II how eCases can        improve decision making in respect of individual interventions at Cases. eCases III highlights the importance of a good User Interface (UI) for ongoing Case management. Success with Case begins … Continue reading

Posted in Case Management, Decision Making, Process Management | Leave a comment

eCases II – Look before you leap!


This is the second in a series of four articles on eCases. eCases II is about decision-making in respect of interventions at eCases. eCases serve three functions: 1) a repository function (i.e. the focus of this article), 2) an ongoing … Continue reading

Posted in Adaptive Case Management, Case Management | Leave a comment