Category Archives: Adaptive Case Management

Unlocking The Secrets To Building and Sustaining Competitive Advantage


Posted in #strategy, Adaptive Case Management, BPM, Business Process Management, Case Management, Decision Making, FOMM, Operations Management, Resource Based View, Strategic Planning | 2 Comments

Augmenting Decision Support at Adaptive Case Management (ACM) Platforms


Traditional ACM(1) augments background BPM(2) decision-support at Cases via two methods : RALB(3), FOMM(4). Allowing Users to micro-schedule assigned tasks (RALB). Allowing Case Managers to periodically assess progress toward meeting Case goals and objectives (FOMM). Statistical Overlays Augmented decision support … Continue reading

Posted in Adaptive Case Management, Decision Making, FOMM, Risk Analysis | Tagged | Leave a comment

Project Management versus Business Process Management


Rule #1 in the area of technology selection is “First the problem, then the solution”. Suppose you want to improve outcomes and you state your need as “workflow and workload management” software. Vendors offering project management (CPM) software will immediately … Continue reading

Posted in Adaptive Case Management, Business Process Management, Competitive Advantage, Operational Planning, Process Management, Productivity Improvement, Project Planning, R.A.L.B., Scheduling, Software Acquisition | Leave a comment

Must-Have Features at a Run-Time Case Management Platform


Case Managers spend their time managing Cases and leveling and balancing resources across Cases.  Popular examples of Cases are Patients in healthcare, Investigations in law enforcement but, in general, a Case is just a cursor position at a post-relational database … Continue reading

Posted in Adaptive Case Management, Case Management, Software Acquisition, Software Design | Tagged | 4 Comments

Closing the gap between strategy and operations – is as easy as A, B, C, D, E


Corporations need two pillars (ECM and DCM) plus three meta-methods to build, sustain and augment competitive advantage. Absent any one of these and the corporation is likely to fail at closing the gap between strategy/operations and operations/strategy. Let’s highlight these … Continue reading

Posted in Adaptive Case Management, Business Process Management, Case Management, Decision Making, Enterprise Content Management, FOMM, Knowledge Bases, Operations Management, Process Management, Project Planning, R.A.L.B., Resource Based View | 2 Comments

How Low Can You Go? – Part III – Case Management Essentials


This article explores the contribution of three (3) methodologies to the effectiveness of work. The three methodologies are:  ACM (Adaptive Case Management),  RALB (Resource Allocation, Leveling and     Balancing)  FOMM (Figure of Merit Matrices). ACM (Adaptive Case Management) ACM builds on … Continue reading

Posted in Adaptive Case Management, Automated Resource Allocation, Case Management, Decision Making, FOMM, Operational Planning, Process Management, R.A.L.B., Scheduling, Uncategorized | Leave a comment

How Low Can You Go?  – Part I


I’ve been following /participating in various recent BPM.com discussions relating to no-code/low-code. Lots of posturing by vendors and product champions re run-time platforms they are promoting or using as well as posturing re process mapping environments they are promoting / using. … Continue reading

Posted in Adaptive Case Management, Business Process Management, Case Management, Competitive Advantage, Decision Making, Enterprise Content Management, FOMM, Knowledge Bases, Operational Efficiency, Risk Analysis, Strategic Planning | Leave a comment

Work, Workflow, Workload and BPM


Work as we know it today, is about to change. Most of us will soon have automobiles that drive themselves. 3-D printing already allows assemblies to be built that are not assemblies.  AI seems to be making a comeback and … Continue reading

Posted in Adaptive Case Management, Automated Resource Allocation, Business Process Management, Case Management, Competitive Advantage, Compliance Control, Decision Making, FOMM, Operational Planning, Operations Management, Process Management, Productivity Improvement, R.A.L.B., Risk Analysis, Uncategorized | 2 Comments

Process Improvement – Under the Hood


Here’s the deal . . . You are in a corporation that 1) “thinks” BPM, 2) has mapped processes, 3) has a run-time workflow\workload Case platform, where Cases have declared objectives, 4) has non-subjective means of assessing progress toward meeting … Continue reading

Posted in Adaptive Case Management, Business Process Improvement, Business Process Management, Case Management, Decision Making, FOMM, Process auditing, Risk Analysis | Leave a comment

Take it to the limit with BPM


The transition BPM aficionados are going through today, moving from neat-looking structured workflows (end-to-end processes) to arbitrary clusters of small workflows (process fragments) and pure ad hoc interventions, is proving to be a difficult one. It all begins with discovery … Continue reading

Posted in Adaptive Case Management, Business Process Management, Case Management, Data Interoperability, Database Technology, Decision Making, Major Crimes Case Management | 2 Comments