Monthly Archives: June 2014

Where, Oh Where, have my Documents Gone?


Decision-making is the art of converting information into action. It’s an art because it requires a blending of experience, knowledge, wisdom, intuition, and information. All of these except information are acquired or intrinsic capabilities. The problem with information is that … Continue reading

Posted in Database Technology, Decision Making, Enterprise Content Management, Major Crimes Case Management | Tagged , , | Leave a comment

Case – why you need it (Part III of III)


Here is part III/III on Case Management (ACM, BPM, RALB, ECM, CRM, and FOMM) highlighting data storage issues at Cases plus the need for interoperability and non-subjective ways and means of assessing progress toward meeting Case objectives. Watch the 11 … Continue reading

Posted in Adaptive Case Management, Business Process Management, Case Management, Data Interoperability, Database Technology, R.A.L.B. | Tagged , , , , | Leave a comment

Case – why you need It (Part II of III)


Here is part II on Case, ACM, BPM, RALB, ECM, CRM, and FOMM. Watch the video at

Posted in Adaptive Case Management, Automated Resource Allocation, Business Process Improvement, Business Process Management, Case Management, Customer Centricity, Data Interoperability, Enterprise Content Management, R.A.L.B. | Tagged , , | Leave a comment

How much money should you spend on a promo video?


We live in an era where “also ran” no longer works. The other thing is viewers of web videos have very short attention spans. Any small business owner has to decide up front what level of sophistication they want for, … Continue reading

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Case – why you need it (Part I of III)


Here is an 11 minute video on Case, ACM, BPM, RALB, ECM, CRM, and FOMM. No ads, no waiting to the last few frames to find out what the video is all about. No clue what RALB or FOMM stand … Continue reading

Posted in Adaptive Case Management, Business Process Management, Case Management, Customer Centricity, Data Interoperability, Enterprise Content Management, Interoperability, R.A.L.B. | Tagged , , , | Leave a comment