Monthly Archives: January 2012

Begin at the beginning .


White Rabbit: Where shall I begin, please, your Majesty? King: Begin at the beginning. . and go on till you come to the end: then stop. This advice given by Lewis Carroll in 1865 clearly was not meant for corporate … Continue reading

Posted in Adaptive Case Management, Business Process Management, Operational Planning, Process Mapping, Project Planning, Strategic Planning | Tagged , , , , , | Leave a comment

What software do you recommend for mapping out business processes?


The question at a LinkedIn BPM Group discussion read as follows . . . “So what software would people recommend for mapping out business processes where they are complex, interdependent and split across multiple disciplines” And my recommendation was … … Continue reading

Posted in Adaptive Case Management, Business Process Management, Process Mapping | Tagged , , | Leave a comment

Doing the wrong things the wrong way


Everyone knows automation leads to consistent outputs. Given a mostly linear process where steps can be performed by machines it makes good sense to automate. Of course, the decision to automate should be backed up by an ROI that turns … Continue reading

Posted in Adaptive Case Management, Automated Resource Allocation, Business Process Management, Customer Centricity | Leave a comment

Success with EHR Implementations


Failure rates of EHRs are reputed to be in excess of 70% according to a LinkedIn discussion group that has more than 2,300  posts and counting.  If you want to be in the 30% cluster the following will be of … Continue reading

Posted in Financial Planning, FIXING HEALTHCARE, Operational Planning, Project Planning, Strategic Planning | Tagged , , , , , , | Leave a comment