Category Archives: Automated Resource Allocation

2016 Recap – Basic Requirements for Success with BPM


Once again, with minor updates/consolidations,  . . . . here is my list of basic requirements for Success with BPM. 1. Some of the work to be performed involves the performance of tasks in logical sequence. 2. The work will … Continue reading

Posted in Adaptive Case Management, Automated Resource Allocation, Business Process Improvement, Business Process Management, Case Management, Compliance Control, Data Interoperability, FOMM, Operations Management, Process Management, Process Mapping, Productivity Improvement | 1 Comment

Funny how time slips away


It’s been six years since some of us started soapboxing about ACM vs BPM. https://kwkeirstead.wordpress.com/2010/09/18/life-beyond-corporate-silos/ I don’t see much of a change –we continue to see folks trying to shoehorn BPM into all kinds of initiatives where end-to-end “solutions” are … Continue reading

Posted in Adaptive Case Management, Automated Resource Allocation, Business Process Management, Case Management, MANAGEMENT, Operations Management, R.A.L.B. | Tagged , , | Leave a comment

Beyond Case by Case Management


We know that Case Managers manage Cases but that is not the end of it. Cases often need to draw on pooled resources and when the pool runs dry someone has to step in and make decisions regarding which Cases … Continue reading

Posted in Automated Resource Allocation, Business Process Management, Case Management, Decision Making, FOMM, Job Shop Operations, Manufacturing Operations, Operational Planning, Process Management, Project Planning, R.A.L.B., Scheduling, Uncategorized | Leave a comment

Success Factors with BPM


If you are thinking about the potential benefits of Business Process Management or want to fast track your current BPM initiative, here are a few “must haves” for success. 0. “First the problem then the solution”, meaning no point mapping/implementing … Continue reading

Posted in Automated Resource Allocation, Business Process Management, Case Management, Competitive Advantage, Operational Planning, Process Management, Process Mapping, R.A.L.B., Strategic Planning | Tagged | Leave a comment

Are your BPM process steps being served?


Anyone remember the British sitcom “Are you being served” broadcast between 1972 and 1985 on BBC1? No one needs to ask this in respect of BPM workflow steps because rules ensure that soon as one structured step is committed, the … Continue reading

Posted in Adaptive Case Management, Automated Resource Allocation, Business Process Management, Case Management, Decision Making, Uncategorized | Tagged | 1 Comment

Three-Tier Scheduling and why you need it for ACM/BPM


Organizations supposedly hire knowledge workers because of a feeling that workers generally know what to do, how to do it, who has to do the work, why it needs to be done, leaving where and when as run-time issues because … Continue reading

Posted in Adaptive Case Management, Automated Resource Allocation, Business Process Management, Case Management, Operational Planning, Process Management, R.A.L.B., Scheduling | Tagged | Leave a comment

Good Decision-making – The basics and beyond


The overall mission of any organization is to build, preserve and improve competitive advantage. Each day thousands of corporations start up in many sectors. Many fail and a major reason is bad decisions. The ones that succeed do so because … Continue reading

Posted in Automated Resource Allocation, Case Management, Decision Making, MANAGEMENT, Operational Planning, Operations Management, R.A.L.B., Strategic Planning | Tagged , , , , | Leave a comment

Stop Reading Exception Reports! – Managerial Productivity Series (I)


Looks like we are into a new series at this blog. A good productivity improvement starting position is to eliminate waste, allowing executives more time to work on more interesting/important work. Corporate executives who spend a lot of their time … Continue reading

Posted in Adaptive Case Management, Automated Resource Allocation, Business Process Management, Decision Making, Operational Planning, Process Management, Software Acquisition | Leave a comment

The real purpose of a BPMs


I have a client who has been with us for years. They have been using one of our healthcare  products for Case management but somehow never got around to using the workflow management module. Recently, they started up a new … Continue reading

Posted in Adaptive Case Management, Automated Resource Allocation, Business Process Improvement, Business Process Management, Case Management, Data Interoperability, R.A.L.B. | Tagged , , , , | 1 Comment

Case – why you need It (Part II of III)


Here is part II on Case, ACM, BPM, RALB, ECM, CRM, and FOMM. Watch the video at

Posted in Adaptive Case Management, Automated Resource Allocation, Business Process Improvement, Business Process Management, Case Management, Customer Centricity, Data Interoperability, Enterprise Content Management, R.A.L.B. | Tagged , , | Leave a comment