Success with Crime Reduction Initiatives involves identification of high return/low risk candidate initiatives, setting the focus on a small number of initiatives, goal/objective setting, then updating and rollout of Departmental Policy & Procedure.
Crime Reduction – Drug Distribution/Use
Identification of high return/low risk candidate initiatives RBV
Selection of one or more initiatives RBV
Goal/objective setting RBV
The starting position for implementing a Crime Reduction Initiative is to use a strategy-building method such as RBV (Resource-Based View) (i.e. Consulting local, and state and federal crime statistics, browsing available publications/documents, identifying candidate initiatives, and selecting one or more initiatives for implementation, setting goals/objectives).
Updating Policy & Procedure (P&P), rollout of P&P BPM
Implementation of a Crime Reduction Initiative includes updating P&P and rollout of P&P to staff for day-to-day guidance/governance. Here, the method of choice is BPM (Business Process Management) i.e. detailing the sequence of needed interventions, guiding the processing of interventions, preventing deviation away from protocol using rules.
Day-to-day incident/case management ACM
Periodic assessment of progress to goals/objectives ACM
ACM (Adaptive Case Management) is the method of choice for incident response/case management. Background BPM templates provide orchestration, in-line rules provide governance, ACM accommodates recording of data at protocol steps and auto-building of Incident/Case Histories.
In the CiverMind™ demo system screenshot below, we have set up links to various “resources” from select resource publishers, one of which is National Public Safety Participation (NPSP).
Depending on a PD’s setup for CiverMind, a CiverMind sheet could host links to 20,000 or more resources from various Publishers. For this demo, we will be featuring 3,000 resource links.
It is important to be able to research/select initiatives within a 3D knowledgebase such as CiverMind because the amount of information searching/prioritization needed can otherwise be overwhelming – a 3D Kbase User Interface allows all searching/ prioritization of candidate initiatives to be carried out at ONE computer screen.
CiverMind 3D Kbase Screenshot
We can engage key word searches such as “drug, juvenile” to find resources to include in a Crime Reduction Initiative for “drug use by juveniles”. The search gave 487 hits in the demo.
A revised search phrase consisting of “drug juvenile NPSP” narrowed the hits to a more manageable 100.
Notice that NPSP provides a “Toolkit” for extraction of copies of NPSP resources – CiverMind accommodates buildup of links to resources of multiple hosted publishers.
As and when initiatives are identified for implementation, there will almost always be a need to update ePolicy/Procedure (i.e. preparing new P&P, updating existing P&P).
The usual scenario in respect of P&P involves updating of multiple P&P documents.
P&P management is greatly simplified when a Department hosts all of its P&P in a Kbase like CiverMind (i.e. auto-revisioning, auto-storage, easy access to hundreds or thousands of protocols from one computer screen, sophisticated search/masking of protocols with no “hits”).
Start with an initial search across your current P&P to find, for the above example, existing P&P relating to drugs/juveniles to avoid unnecessary proliferation of new P&P documents.
Most PDs have 200 Protocols, some run only 1-2 pages, others run 20 or more pages.
Our demo Kbase includes P&P for various major city PDs. This is a dramatization – in the normal course of events a PD will only need/want to host its own Policy and Procedure.
Rollout of Policy and Procedure to Member Smartphones/Tablets
Once you have an updated set of your P&P, your choices for rollout are a) Off-line publication (i.e. printed manuals) b) On-line publication (e-books) or c) In-line publication where narrative P&P texts for process steps are embedded in flowgraphs as checklists with auto-posting of steps to user InTrays at smartphones and tablets.
The benefits of in-line publication with orchestration and governance are as follows:
• Greatly reduced errors and omissions
• Real-time data collection, improved dynamic decision making at Incidents /Cases
• Improved outcomes
Not convinced you need 3D Kbases to manage 5,000 or more document links?
Here is a view of the same data featured above, minus the organizational capability that is native to 3D Kbase platforms . . .
Stay tuned for an upcoming post on “BPM for Law Enforcement Incident Response/Case Management”