Tag Archives: business process improvement

What do Process Maps and Suicide Sheep have in Common?


I didn’t expect you to “get it”. Check out this Factual Facts post “In 2005 in Turkey, a suicide sheep jumped off a cliff and 1500 sheep followed the first one” . http://factualfacts.com/animals/in-2005-in-turkey-a-suicide-sheep-jumped-off-a-cliff-and-1500-sheep-followed-the-first-one/ Now, before you go away, I need … Continue reading

Posted in Adaptive Case Management, Business Process Management, Case Management, Nonsense | Tagged , , , , | Leave a comment

The real purpose of a BPMs


I have a client who has been with us for years. They have been using one of our healthcare  products for Case management but somehow never got around to using the workflow management module. Recently, they started up a new … Continue reading

Posted in Adaptive Case Management, Automated Resource Allocation, Business Process Improvement, Business Process Management, Case Management, Data Interoperability, R.A.L.B. | Tagged , , , , | 1 Comment

Job Shop Operations – How to meet customer deadlines


Everyone agrees, it’s a zoo. No amount of “readiness” can avoid the peaks and valleys that are the result of customers popping in with “urgent” requests, customers who submit change orders covering work already completed, and a seemingly endless range … Continue reading

Posted in Adaptive Case Management, Automated Resource Allocation, Business Process Management, Customer Centricity, Job Shop Operations, Manufacturing Operations, Operational Planning, Productivity Improvement, R.A.L.B., Scheduling | Tagged , , , , , , , , , | Leave a comment

How to host as-is process mapping sessions


Process mapping can be streamlined from weeks to days if you go about it using e-mapping software. This sets the stage for easy versioning of process maps as and when changes/enhancements need to be made. Continue reading

Posted in Process Mapping, Productivity Improvement | Tagged , , , , | 1 Comment

Fixing BPM –in praise of process fragments


In the area of computer programming, “small” is a good thing. The major contribution of Object-Oriented Programming is to generate small pieces of code that are generic as opposed to being specific and that are capable of re-use and extension. … Continue reading

Posted in Adaptive Case Management, Business Process Improvement, Business Process Management, Case Management, Process auditing, Process Management, Process Mapping, Productivity Improvement | Tagged , , , , , , , , , | 1 Comment

Insourcing – Doing It the Right Way


I noticed the other day an article advising that the outsourcing trend started, in 2012, to reverse itself. Wikipedia cites various reasons: http://en.wikipedia.org/wiki/Insourcing “Rising third-world wages, recognition that many off-shoring costs were large and hidden, rapid consumer product innovation and … Continue reading

Posted in Adaptive Case Management, Business Process Improvement, Business Process Management, Insourcing, Manufacturing Operations, Operational Planning, Operations Management, Organizational Development, Planning, Productivity Improvement, Project Planning, Strategic Planning | Tagged , , , , , , , , , , , | 1 Comment

“Post-Its” versus “e-mapping” for Process Mapping Initiatives


At a LinkedIn discussion group an overwhelming number of participants favored process mapping using whiteboards/Post-Its relative to using an e-mapping approach.  Pre-Amble Before we try to list advantages/disadvantage, it is important to define “process mapping”.  Process mapping means different things … Continue reading

Posted in Business Process Improvement, Operational Planning, Process auditing, Process Mapping, Uncategorized | Tagged , , , , , , , | Leave a comment

Are healthcare cost increases inevitable?


“Healthcare costs will continue to rise until the entire system collapses under its own weight”. This doomsday scenario is certainly one possibility, but it is a “do-nothing” option. How about an approach that reduces costs at the same time as … Continue reading

Posted in Adaptive Case Management, Business Process Improvement, Business Process Management, Case Management, Compliance Control, Customer Centricity, Data Interoperability, Decision Making, Enterprise Content Management, FIXING HEALTHCARE, Interoperability, Operational Planning, Operations Management, Process auditing, Process Management, Process Mapping, Productivity Improvement, Strategic Planning, Telehealth | Tagged , , , , , , , , , , , , , , , , , , , , , , , , , | 4 Comments

Rules for Change Management Professionals


Change management professionals transition organizations from one state of affairs to some desired future state of affairs. Each organization wants to come out of this with a competitive advantage, accordingly, no cookie cutter approach or single algorithm will produce the … Continue reading

Posted in Business Process Improvement, Business Process Management, Customer Centricity, Decision Making, MANAGEMENT, Organizational Development | Tagged , , , | Leave a comment

Be “LEAN” but don’t be “MEAN”


Ready for another rant? Take a document to any lawyer and chances are they will want to make changes.  Bring your car into your local garage, chances are they will find something to fix. This “spider in the web” approach … Continue reading

Posted in Manufacturing Operations, Operations Management | Tagged , | 1 Comment