Category Archives: Uncategorized

Closing the gap between strategy and operations – is as easy as A, B, C, D, E


Corporations need two pillars (ECM and DCM) plus three meta-methods to build, sustain and augment competitive advantage. Absent any one of these and the corporation is likely to fail at closing the gap between strategy/operations and operations/strategy. Let’s highlight these … Continue reading

Posted in Adaptive Case Management, Business Process Management, Case Management, Decision Making, Enterprise Content Management, FOMM, Knowledge Bases, Operations Management, Process Management, Project Planning, R.A.L.B., Resource Based View, Uncategorized | 2 Comments

Strategy Development – Same old, or entirely new?


Recently, I was asked whether Edith Penrose’s  “RBV” (Resource Based View) is today obsolete. Fair question, given that RBV goes back to 1959. This led to a question as to whether Porter’s Competitive Advantage method has or has not evolved … Continue reading

Posted in Case Management, Competitive Advantage, Resource Based View, Strategic Planning, Uncategorized | Tagged , | 1 Comment

How the EU’s GDPR (General Data Protection Regulation) impacts your business


GDPR (General Data Protection Regulation EU 2016/679) took effect one week ago (May 25, 2018). The Regulation and two related Directives EU 2016/680 and EU 2016/681 deal with the processing of personal data relating to natural persons who are citizens of … Continue reading

Posted in Data Interoperability, Database Technology, Enterprise Content Management, Software Design, Uncategorized | Tagged , , , | Leave a comment

How Low Can You Go? –  Part IV – Essentials for building, sustaining & improving corporate competitive advantage.


This article attempts to bridge the gap between operational methods such as ACM/BPM/CPM/RALB and FOMM and methods used to evolve business strategy.The mission of all strategic and operational initiatives is to build, sustain and augment competitive advantage. See “Theories of … Continue reading

Posted in Case Management, Decision Making, Financial Planning, FOMM, R.A.L.B., Risk Analysis, Strategic Planning, Uncategorized | Leave a comment

How Low Can You Go? – Part III – Case Management Essentials


This article explores the contribution of three (3) methodologies to the effectiveness of work. The three methodologies are:  ACM (Adaptive Case Management),  RALB (Resource Allocation, Leveling and     Balancing)  FOMM (Figure of Merit Matrices). ACM (Adaptive Case Management) ACM builds on … Continue reading

Posted in Adaptive Case Management, Automated Resource Allocation, Case Management, Decision Making, FOMM, Operational Planning, Process Management, R.A.L.B., Scheduling, Uncategorized | Leave a comment

How Low Can You Go? – Part II – BPM Essentials


This article explores the contribution of a methodology called BPM (Business Process Management) to the “management of work” and lists essential features for background BPM services at Cases.  BPM is core to workflow. It also contributes, to an extent, to … Continue reading

Posted in Business Process Improvement, Business Process Management, Case Management, Operational Planning, Process Mapping, Uncategorized | Leave a comment

Work, Workflow, Workload and BPM


Work as we know it today, is about to change. Most of us will soon have automobiles that drive themselves. 3-D printing already allows assemblies to be built that are not assemblies.  AI seems to be making a comeback and … Continue reading

Posted in Adaptive Case Management, Automated Resource Allocation, Business Process Management, Case Management, Competitive Advantage, Compliance Control, Decision Making, FOMM, Operational Planning, Operations Management, Process Management, Productivity Improvement, R.A.L.B., Risk Analysis, Uncategorized | 2 Comments

KPPs and BPM


KPPs and BPM You are probably familiar with KPIs (Key Performance Indicators), but this article is about KPPs (Key Process Points). KPPs are wait-state auto-commit steps along BPM pathways. They have predecessors and successors like all other BPM steps. They … Continue reading

Posted in Case Management, Operations Management, Uncategorized | Tagged , | Leave a comment

Specialty-Focused EHRs Re-Entering The Picture


Interesting article at http://www.emrandehr.com on “Specialty-Focused EHRs Re-Entering The Picture” by Anne Zieger My comment below . . . “And then the specialists can opt for yet a third choice – a generalized EHR that has as it’s foundation BPM … Continue reading

Posted in Adaptive Case Management, Business Process Management, FIXING HEALTHCARE, Interoperability, Meaningful Use, Uncategorized | Leave a comment

Beyond Case by Case Management


We know that Case Managers manage Cases but that is not the end of it. Cases often need to draw on pooled resources and when the pool runs dry someone has to step in and make decisions regarding which Cases … Continue reading

Posted in Automated Resource Allocation, Business Process Management, Case Management, Decision Making, FOMM, Job Shop Operations, Manufacturing Operations, Operational Planning, Process Management, Project Planning, R.A.L.B., Scheduling, Uncategorized | Leave a comment