Monthly Archives: February 2018

Process Improvement – Under the Hood


Here’s the deal . . . You are in a corporation that 1) “thinks” BPM, 2) has mapped processes, 3) has a run-time workflow\workload Case platform, where Cases have declared objectives, 4) has non-subjective means of assessing progress toward meeting … Continue reading

Posted in Adaptive Case Management, Business Process Improvement, Business Process Management, Case Management, Decision Making, FOMM, Process auditing, Risk Analysis | Leave a comment

Take it to the limit with BPM


The transition BPM aficionados are going through today, moving from neat-looking structured workflows (end-to-end processes) to arbitrary clusters of small workflows (process fragments) and pure ad hoc interventions, is proving to be a difficult one. It all begins with discovery … Continue reading

Posted in Adaptive Case Management, Business Process Management, Case Management, Data Interoperability, Database Technology, Decision Making, Major Crimes Case Management | 2 Comments

KPPs and BPM


KPPs and BPM You are probably familiar with KPIs (Key Performance Indicators), but this article is about KPPs (Key Process Points). KPPs are wait-state auto-commit steps along BPM pathways. They have predecessors and successors like all other BPM steps. They … Continue reading

Posted in Case Management, Operations Management, Uncategorized | Tagged , | Leave a comment