Monthly Archives: May 2013

Healthcare Coordination of Care has many moving parts


As with most things complex, the basics are pretty simple. Patient calls in/arrives, a Case is set up.  First things first – patients have one desire which is to get well, hospitals have scarce resources, doctors are busy. So, a … Continue reading

Posted in Adaptive Case Management, Business Process Management, Data Interoperability, Enterprise Content Management, FIXING HEALTHCARE, Interoperability | Tagged , , , , , , , , , , | 1 Comment

How to host as-is process mapping sessions


Process mapping can be streamlined from weeks to days if you go about it using e-mapping software. This sets the stage for easy versioning of process maps as and when changes/enhancements need to be made. Continue reading

Posted in Process Mapping, Productivity Improvement | Tagged , , , , | 1 Comment

Mind your “Ps” and “Qs”


No one says it’s easy to run a business. Once you have  strategy, infrastructure, people, products/services and customers, and take care of these assets, success in business mostly is all about minding your P’s (Processes) and Q’s (Quality). Fundamentally, business … Continue reading

Posted in Adaptive Case Management, Business Process Management, Case Management, Data Interoperability, Decision Making, Operations Management | Leave a comment

Every Little Thing Is Going to Be All Right


“Don’t worry about a thing, Cause every little thing gonna be all right”. I saw a process management maturity diagram the other day and one of the posted comments was that “the greatest potential to be realized” was “adoption”. There … Continue reading

Posted in Adaptive Case Management, Automated Resource Allocation, Business Process Improvement, Business Process Management, Case Management, Data Interoperability, Operations Management, Process Management, Productivity Improvement | 2 Comments

Stop making incentive payments for performance at balanced scorecards


I remember the days when I was in charge of predicting arrival times at milestones for a large heavy construction project. Each week, my group would collect progress data on some 50 engineering/construction contracts and my job was to run … Continue reading

Posted in Compliance Control, Strategic Planning | 1 Comment

Give me the answer and I’ll tell you the question.


 Have you ever noticed that with many HELP systems you practically have to know what you are looking for in order to find it? When you encode your own material with key words and later on have problems finding things, … Continue reading

Posted in Adaptive Case Management, Business Process Management, Software Design | Leave a comment