Tag Archives: adaptive case management

A framework for development of a Case Management Maturity Model


Case is a methodology that helps you to manage short and medium term business activity based on orchestration received from background BPM and governance from rule sets at the run-time environment that is hosting Case. Case Managers/workers usually need supplementary … Continue reading

Posted in Adaptive Case Management, Business Process Management, Case Management, FOMM, R.A.L.B. | Tagged , , , , | Leave a comment

The importance of pre-conditions and post-conditions in the “new” BPM


Traditional BPM had little need for  pre-conditions and post-conditions at process steps. The combination of flow graph logic and data collection checks and balances put in place at process steps by BPM flow graph designers provided reasonable expectation of no-fault … Continue reading

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What’s your corporate IT strategy?


In the beginning, IT reported to the CFO because the main focus was on automating accounting functions, with, time permitting, helping other functional units to address their computing needs. None of the application systems were able to easily exchange data. … Continue reading

Posted in Adaptive Case Management, Business Process Management, Interoperability | Tagged , , , | 1 Comment

Where’s The Beef? – An under the hood look at “seamlessly integrated” BPMs


In the market for a BPMs? Make sure you look under the hood. Continue reading

Posted in Adaptive Case Management, Business Process Management, Case Management, Data Interoperability, Decision Making, Enterprise Content Management, Process Management, Process Mapping | Tagged , , , | 1 Comment

Case Cloning – For Better Outcomes


Remember Dolly? Let’s start with the basics. CASE is a place. It’s where you collect data, make decisions, manage work and workload, record progress toward meeting objectives and it’s a place where you make data available for use by local … Continue reading

Posted in Adaptive Case Management, Business Process Improvement, Business Process Management, Case Management, Decision Making, FIXING HEALTHCARE, R.A.L.B. | Tagged , , , , | Leave a comment

Where do we go from here with BPM?


I recently participated in a ABPMP LinkedIn group discussion “What do you think are the most demanded BPM services (for 2015 and beyond)?” We started off listing the “services” as “discovery, mapping, modeling, analysis, improvement, automation, discovery”. From my experience, … Continue reading

Posted in Adaptive Case Management, Business Process Management, Case Management, Process Management, R.A.L.B., Strategic Planning | Tagged , , , | 2 Comments

Pulling It All Together – Managerial Productivity (IV of IV)


We started off this four-part series with a post on the importance of having a clean slate for the pursuit of productivity improvement, not of processes, but of managers. Part I (Stop Reading Exception Reports) highlighted the need for organizations … Continue reading

Posted in Adaptive Case Management, Business Process Improvement, Business Process Management, Case Management, Competitive Advantage, Decision Making, MANAGEMENT, Operational Planning, Organizational Development, R.A.L.B., Strategic Planning | Tagged , , , | Leave a comment

eCases, the final frontier for workflow management?


Ask any healthcare worker, ask any law enforcement officer, and they will tell you what a “Case” is.  Case was, and for many, still is, a “file folder”. Everything has to be in one place in order to make informed … Continue reading

Posted in Adaptive Case Management, Automated Resource Allocation, Business Process Management, Case Management, Compliance Control, Customer Centricity, Data Interoperability, Decision Making, Enterprise Content Management, Operational Planning, Operations Management, Organizational Development, Process Management, Productivity Improvement, Project Planning, R.A.L.B., Scheduling, Strategic Planning | Tagged , , , , , , , , , , , , , , | 2 Comments

Adaptive Case Management – the widening picture


For the increasing number of managers who see Case as the environment of choice to put a focus on defining operational objectives and tracking progress toward reaching operational objectives, cross-Case visual analytics suddenly are a reality. All that is required … Continue reading

Posted in Adaptive Case Management, Case Management, Decision Making, Operational Planning, Strategic Planning | Tagged , , , , , , , , | Leave a comment

Job Shop Operations – How to meet customer deadlines


Everyone agrees, it’s a zoo. No amount of “readiness” can avoid the peaks and valleys that are the result of customers popping in with “urgent” requests, customers who submit change orders covering work already completed, and a seemingly endless range … Continue reading

Posted in Adaptive Case Management, Automated Resource Allocation, Business Process Management, Customer Centricity, Job Shop Operations, Manufacturing Operations, Operational Planning, Productivity Improvement, R.A.L.B., Scheduling | Tagged , , , , , , , , , | Leave a comment