Tag Archives: decision making

What Predictive Analytics Can Do For You!


If you are responsible for managing a business, the maturity level you want to get to is one where staff receives advanced decision support from your business management system. Here is how you can use the “Easy” button to improve … Continue reading

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Finding needles in haystacks – Can you do it?


I deal with a fairly large number of organizations (suppliers, clients, correspondents).                     I like to track e-mail exchanges but some of the time there is overlap between threads so no point trying to define and organize messages under Outlook folders. … Continue reading

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eCases, the final frontier for workflow management?


Ask any healthcare worker, ask any law enforcement officer, and they will tell you what a “Case” is.  Case was, and for many, still is, a “file folder”. Everything has to be in one place in order to make informed … Continue reading

Posted in Adaptive Case Management, Automated Resource Allocation, Business Process Management, Case Management, Compliance Control, Customer Centricity, Data Interoperability, Decision Making, Enterprise Content Management, Operational Planning, Operations Management, Organizational Development, Process Management, Productivity Improvement, Project Planning, R.A.L.B., Scheduling, Strategic Planning | Tagged , , , , , , , , , , , , , , | 2 Comments

The Right Time To Close A Case


Some undertakings are intrinsically complex, others become that way only when people complicate initiatives that might otherwise allow an undertaking to remain relatively simple. I have clients who agonize over when to close a Case.  Closing eCases does not require much effort, … Continue reading

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Are healthcare cost increases inevitable?


“Healthcare costs will continue to rise until the entire system collapses under its own weight”. This doomsday scenario is certainly one possibility, but it is a “do-nothing” option. How about an approach that reduces costs at the same time as … Continue reading

Posted in Adaptive Case Management, Business Process Improvement, Business Process Management, Case Management, Compliance Control, Customer Centricity, Data Interoperability, Decision Making, Enterprise Content Management, FIXING HEALTHCARE, Interoperability, Operational Planning, Operations Management, Process auditing, Process Management, Process Mapping, Productivity Improvement, Strategic Planning, Telehealth | Tagged , , , , , , , , , , , , , , , , , , , , , , , , , | 4 Comments

Rules for Change Management Professionals


Change management professionals transition organizations from one state of affairs to some desired future state of affairs. Each organization wants to come out of this with a competitive advantage, accordingly, no cookie cutter approach or single algorithm will produce the … Continue reading

Posted in Business Process Improvement, Business Process Management, Customer Centricity, Decision Making, MANAGEMENT, Organizational Development | Tagged , , , | Leave a comment

So, you think you have achieved Continuity of Care?


No one doubts the importance of Continuity of Care in Medicine. ONC’s 45 CFR Part 160 Subpart C Final Rule includes a number of criteria (22 out of 44) that have a specific focus on Continuity of Care. 302a Drug-drug … Continue reading

Posted in FIXING HEALTHCARE, Operational Planning, Process auditing, Process Management | Tagged , , , , , , , , , , | 3 Comments

Seek and You May or May Not Find – In Praise of Knowledge Bases


“Seek and Ye Shall Find” probably works in general life but not when you are looking for digital data. Decision-making in the 1980s used to be characterized by “too much information, too little information, or information in the wrong place”. … Continue reading

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