Monthly Archives: March 2012

Workshop – 49th Symposium of Jinnah Postgraduate Medical Center, Karachi, Pakistan


I will be doing a workshop on ‘Electronic Medical Records’  covering key benefits, challenges and opportunities attached to EMR. This workshop is a pre-symposium event for the 49th Symposium of Jinnah Postgraduate Medical Center, Karachi, Pakistan. It is scheduled for … Continue reading

Posted in FIXING HEALTHCARE, Productivity Improvement | Tagged , , , , , , , , , , , | 1 Comment

Healthcare Professionals, repeat after me . . .


“I’M AS MAD AS HELL, AND I’M NOT GOING TO TAKE THIS ANYMORE” – I don’t like my EMR, it does not handle my workflow, it does not improve patient care, it does not save time. . . . I … Continue reading

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The future isn’t what it used to be


Within the current economic climate, where funding is being cut back, the temptation is to simply batten down the hatches and scale back operations. The problem is you are likely to put your organization on a slippery slope where cutbacks … Continue reading

Posted in Adaptive Case Management, Business Process Management, Financial Planning, FIXING HEALTHCARE, MANAGEMENT, Operational Planning, Organizational Development, Planning, Productivity Improvement, Strategic Planning | Tagged , , , , , , , | Leave a comment

Business Management – Part III – Infrastructure for Achieving Operational Effectiveness.


Operational effectiveness in the management of work requires an understanding of the parameters that are key to an industry area, followed by selection of situation-appropriate and context-appropriate management methodologies and tool set selection, in that order. Many organizations learn of … Continue reading

Posted in Adaptive Case Management, Automated Resource Allocation, Business Process Management, MANAGEMENT, Operational Planning, Process Mapping, Productivity Improvement, Project Planning, Strategic Planning | Tagged , | 2 Comments

Business Management – Part II – Infrastructure for Building Corporate Strategies


Strategies define corporate goals and objectives in the context of corporate assets (capital, human resources, infrastructure and processes). Goals are statements of an organization’s desired future state, objectives can be defined such that they become milestones toward attainment of such … Continue reading

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Are you a member of the healthcare “revolving door” community?


Take a moment to think back over the past 10 years and count the number of EMRs you have acquired over this time frame. If the count exceeds two you may be a member of a “revolving door” community where … Continue reading

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The Essence of Business Management – Part I


We learned from Peter Drucker that the objective of a business is to remain in business. Today, most students of management would probably agree that the best way to remain in business is to build and improve customer satisfaction. We … Continue reading

Posted in MANAGEMENT, Planning | 3 Comments

Where does your money go?


It’s timely to bring up this topic at a time when not-for-profit organizations are chasing after scarce dollars and political parties/candidates are hard at work raising campaign funds. Most people donate to “favorite” causes but they typically don’t know what … Continue reading

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Welcome to Accounting 2012


“Accounting” is one of the oldest professions, dating back to 4500 B.C. Before investments and taxation, things were pretty straightforward, money came in and went out and what was left was called “savings”. Over time, the process became complicated to … Continue reading

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Process Discovery, Analytics, Process Improvement


Industry experts Sandy Kemsley and Keith Swenson of Fujitsu gave an interesting presentation yesterday “Crossing the Next Frontier of BPM:  Introducing Process Intelligence”. “To be successful in today’s increasingly competitive and uncertain business world, best-in-class organizations focus on process improvement … Continue reading

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