Tag Archives: workflow automation

What Predictive Analytics Can Do For You!


If you are responsible for managing a business, the maturity level you want to get to is one where staff receives advanced decision support from your business management system. Here is how you can use the “Easy” button to improve … Continue reading

Posted in Adaptive Case Management, Business Process Improvement, Business Process Management, Case Management, Decision Making, Risk Analysis | Tagged , , , | Leave a comment

Finding needles in haystacks – Can you do it?


I deal with a fairly large number of organizations (suppliers, clients, correspondents).                     I like to track e-mail exchanges but some of the time there is overlap between threads so no point trying to define and organize messages under Outlook folders. … Continue reading

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eCases, the final frontier for workflow management?


Ask any healthcare worker, ask any law enforcement officer, and they will tell you what a “Case” is.  Case was, and for many, still is, a “file folder”. Everything has to be in one place in order to make informed … Continue reading

Posted in Adaptive Case Management, Automated Resource Allocation, Business Process Management, Case Management, Compliance Control, Customer Centricity, Data Interoperability, Decision Making, Enterprise Content Management, Operational Planning, Operations Management, Organizational Development, Process Management, Productivity Improvement, Project Planning, R.A.L.B., Scheduling, Strategic Planning | Tagged , , , , , , , , , , , , , , | 2 Comments

Job Shop Operations – How to meet customer deadlines


Everyone agrees, it’s a zoo. No amount of “readiness” can avoid the peaks and valleys that are the result of customers popping in with “urgent” requests, customers who submit change orders covering work already completed, and a seemingly endless range … Continue reading

Posted in Adaptive Case Management, Automated Resource Allocation, Business Process Management, Customer Centricity, Job Shop Operations, Manufacturing Operations, Operational Planning, Productivity Improvement, R.A.L.B., Scheduling | Tagged , , , , , , , , , | Leave a comment

Success with job shop operations (Part IV) – Interoperability


Traditional ERP systems were all-inclusive.  This makes for complex software suites with high license fees and long implementation times. No guarantee all modules will be “best of breed”. Researching allows individual modules to be selected on their relative merits but … Continue reading

Posted in Adaptive Case Management, Business Process Improvement, Business Process Management, Data Interoperability, Database Technology, Job Shop Operations, Software Design | Tagged , , , , | Leave a comment

Success with job shop operations (Part III) – How to put decision support in-line


Welcome to Part III of a blog series on success with Job Shop Operations. We highlighted in Parts I and II of this blog mini-series the importance of auto-scheduling and orchestration (i.e. guideline) capabilities that come from background BPM (Part I) and … Continue reading

Posted in Adaptive Case Management, Business Process Improvement, Business Process Management, Data Interoperability, Job Shop Operations, Manufacturing Operations, Process auditing, Process Management, Process Mapping, R.A.L.B., Scheduling | Tagged , , , , | Leave a comment

Success with job shop operations (Part II) – How to collect data at workflow steps


Welcome to part II of a blog series on success with Job Shop Operations. Given an environment capable of providing workflow scheduling facilities (RALB), we can move on to data collection (i.e. monitoring). The purpose of collecting data at workflow … Continue reading

Posted in Adaptive Case Management, Business Process Improvement, Business Process Management, Case Management, Job Shop Operations, MANAGEMENT, Manufacturing Operations, Operational Planning, Operations Management, Process Management, Process Mapping, Productivity Improvement, R.A.L.B., Scheduling | Tagged , , , , | Leave a comment

Success with job shop operations (Part I) – How to increase throughput


Job shop operations involve the conversion of inputs to outputs in environments characterized by low volume orders, custom builds, scarce machines, scarce people and scarce materials. Balancing supply with demand is key for any business – job shop operations are … Continue reading

Posted in Business Process Improvement, Business Process Management, Job Shop Operations, Productivity Improvement, R.A.L.B., Scheduling | Tagged , , , , | 1 Comment

How to host as-is process mapping sessions


Process mapping can be streamlined from weeks to days if you go about it using e-mapping software. This sets the stage for easy versioning of process maps as and when changes/enhancements need to be made. Continue reading

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Fixing BPM – Out of the frying pan into the fire


When you transition from BPM to ACM/BPM the notion of “process” changes. No longer do we have start-finish processes that ensure that a Case instance called “generator” or “patient” carries through to completion. When constructing processes or process fragments for … Continue reading

Posted in Adaptive Case Management, Business Process Management, Case Management, Process Management | Tagged , , , , , | 2 Comments