Monthly Archives: February 2014

A Lean Horse For The Race


When you spend months justifying an initiative, it’s important to get a good start coming out of the gate. Projects are typically multi-dimensional. Each alternative can have different benefits, risks and uncertainties. When preparing an ROI, you owe it to … Continue reading

Posted in Automated Resource Allocation, Business Process Improvement, Case Management, Compliance Control, Customer Centricity, Data Interoperability, Database Technology, Decision Making, Enterprise Content Management, Financial Planning, FIXING HEALTHCARE, MANAGEMENT, Manufacturing Operations, Operational Planning, Operations Management, Organizational Development, Planning, Process auditing, Process Management, Process Mapping, Productivity Improvement, Project Planning, Software Acquisition, Strategic Planning | Leave a comment

Tired of your all-in-one ERP software system?


You studied the reviews, then selected the “best” all-in-one ERP system. What possibly went wrong now that you realize that this is not working for you? The explanation comes easy.  You spent years developing a set of “best practices” that … Continue reading

Posted in Data Interoperability, Manufacturing Operations, Software Acquisition | Leave a comment

Your goal, my objective


After years of agonizing over the difference between goals and objectives, I went back to a reliable source “A Concept of Corporate Planning”, Russell L Ackoff, John Wiley & Sons 1970, Chapter 2 “Goals and Objectives”, to find this: Objectives: … Continue reading

Posted in Adaptive Case Management, Business Process Management, Case Management, Operations Management | 2 Comments

We haven’t even started with ACM/BPM !


I don’t subscribe to the gloom and doom predictions we hear from many Business Process Management (BPM) practitioners. When you merge Adaptive Case Management (ACM) and Business Process Management (BPM), you get a rare 1+1 =5 boost. It’s easy to … Continue reading

Posted in Adaptive Case Management, Business Process Improvement, Business Process Management, Case Management, MANAGEMENT, Operational Planning, Planning, Process Management, Process Mapping | Tagged | 2 Comments

In the game of BPM, if you’re not outside-in, you’re out


Unlike baseball, where the rules say “three strikes and you’re out”, if you are practicing BPM, you could be called out before the game starts if you’re not simultaneously practicing outside-in. The thing is the playing field for BPM has … Continue reading

Posted in Adaptive Case Management, Automated Resource Allocation, Case Management, Customer Centricity, Data Interoperability, Enterprise Content Management, Process Management, R.A.L.B., Scheduling | Tagged | Leave a comment

What’s in your corporate tool bag?


The list of business process management methodologies has expanded over time but many of us have not paid much attention because we have been practicing most of these for some time, in some cases, before their acronyms were invented. First … Continue reading

Posted in Adaptive Case Management, Automated Resource Allocation, Business Process Management, Case Management, Compliance Control, MANAGEMENT, Operations Management, Process Management, Process Mapping, Processes, Processes, Productivity Improvement, R.A.L.B., Scheduling | Leave a comment

Let’s get back to a different future


I remember the future.  It used to look pretty good.  Lately, not so good. The problem is things change too quickly.  If we don’t change with change we get sidelined. If you find something high-tech that you like, you don’t … Continue reading

Posted in TECHNOLOGY, Video Production | Leave a comment

Process Mapping – all you need to know about it


This is a consolidation (I, II, III, IV) of posts on BPM process mapping in graphic environments. PROCESS MAPPING – Basic Constructs Since the objective in a BPM process mapping software suite should be to empower functional units to develop, … Continue reading

Posted in Adaptive Case Management, Business Process Management, Case Management, Operational Planning, Process Management, Process Mapping | Tagged | 3 Comments

How to counter employee resistance to BPM initiatives.


We know that people resist change so the obvious strategy to decreasing resistance is to minimize change and make the change transparent. Let’s take a virtual tour of an organization. You are a consultant with a mandate to increase staff … Continue reading

Posted in Business Process Improvement, Case Management, Organizational Development, Planning | Tagged | 1 Comment

Extending the reach of your BPMs


No BPMs includes all of the functionality you are likely to need to process data along instances of process templates. Here are two approaches you can use to extend the functionality of your BPMs without the need to customize: 1) … Continue reading

Posted in Business Process Management, Case Management, Data Interoperability, Enterprise Content Management | Tagged | 1 Comment