Tag Archives: ACM

A framework for development of a Case Management Maturity Model


Case is a methodology that helps you to manage short and medium term business activity based on orchestration received from background BPM and governance from rule sets at the run-time environment that is hosting Case. Case Managers/workers usually need supplementary … Continue reading

Posted in Adaptive Case Management, Business Process Management, Case Management, FOMM, R.A.L.B. | Tagged , , , , | Leave a comment

Funny how time slips away


It’s been six years since some of us started soapboxing about ACM vs BPM. https://kwkeirstead.wordpress.com/2010/09/18/life-beyond-corporate-silos/ I don’t see much of a change –we continue to see folks trying to shoehorn BPM into all kinds of initiatives where end-to-end “solutions” are … Continue reading

Posted in Adaptive Case Management, Automated Resource Allocation, Business Process Management, Case Management, MANAGEMENT, Operations Management, R.A.L.B. | Tagged , , | Leave a comment

Success in Business – Reach for the Top With ACM 360


Success in business is all about building and enhancing competitive advantage. Strategy “rules” – if you don’t know where you want to be, you won’t get there. No point evolving plans that don’t make efficient/effective use of scarce resources. No … Continue reading

Posted in Adaptive Case Management, Business Process Management, Case Management, Decision Making, Operational Planning, Strategic Planning, Uncategorized | Tagged , , | Leave a comment

The importance of pre-conditions and post-conditions in the “new” BPM


Traditional BPM had little need for  pre-conditions and post-conditions at process steps. The combination of flow graph logic and data collection checks and balances put in place at process steps by BPM flow graph designers provided reasonable expectation of no-fault … Continue reading

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Case Cloning – For Better Outcomes


Remember Dolly? Let’s start with the basics. CASE is a place. It’s where you collect data, make decisions, manage work and workload, record progress toward meeting objectives and it’s a place where you make data available for use by local … Continue reading

Posted in Adaptive Case Management, Business Process Improvement, Business Process Management, Case Management, Decision Making, FIXING HEALTHCARE, R.A.L.B. | Tagged , , , , | Leave a comment

Back to the future with ACM


We had CPM, then BPM and then along came ACM. Continue reading

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Good Decision-making – The basics and beyond


The overall mission of any organization is to build, preserve and improve competitive advantage. Each day thousands of corporations start up in many sectors. Many fail and a major reason is bad decisions. The ones that succeed do so because … Continue reading

Posted in Automated Resource Allocation, Case Management, Decision Making, MANAGEMENT, Operational Planning, Operations Management, R.A.L.B., Strategic Planning | Tagged , , , , | Leave a comment

The real purpose of a BPMs


I have a client who has been with us for years. They have been using one of our healthcare  products for Case management but somehow never got around to using the workflow management module. Recently, they started up a new … Continue reading

Posted in Adaptive Case Management, Automated Resource Allocation, Business Process Improvement, Business Process Management, Case Management, Data Interoperability, R.A.L.B. | Tagged , , , , | 1 Comment

Case – why you need it (Part III of III)


Here is part III/III on Case Management (ACM, BPM, RALB, ECM, CRM, and FOMM) highlighting data storage issues at Cases plus the need for interoperability and non-subjective ways and means of assessing progress toward meeting Case objectives. Watch the 11 … Continue reading

Posted in Adaptive Case Management, Business Process Management, Case Management, Data Interoperability, Database Technology, R.A.L.B. | Tagged , , , , | Leave a comment

Case – why you need It (Part II of III)


Here is part II on Case, ACM, BPM, RALB, ECM, CRM, and FOMM. Watch the video at

Posted in Adaptive Case Management, Automated Resource Allocation, Business Process Improvement, Business Process Management, Case Management, Customer Centricity, Data Interoperability, Enterprise Content Management, R.A.L.B. | Tagged , , | Leave a comment