Category Archives: Decision Making

Unlocking The Secrets To Building and Sustaining Competitive Advantage


Posted in #strategy, Adaptive Case Management, BPM, Business Process Management, Case Management, Decision Making, FOMM, Operations Management, Resource Based View, Strategic Planning | 2 Comments

Augmenting Decision Support at Adaptive Case Management (ACM) Platforms


Traditional ACM(1) augments background BPM(2) decision-support at Cases via two methods : RALB(3), FOMM(4). Allowing Users to micro-schedule assigned tasks (RALB). Allowing Case Managers to periodically assess progress toward meeting Case goals and objectives (FOMM). Statistical Overlays Augmented decision support … Continue reading

Posted in Adaptive Case Management, Decision Making, FOMM, Risk Analysis | Tagged | Leave a comment

The Nature of Strategic Decision Making


Much of what I read about “Business Management/Decision Making” seems to be written by folks who have little experience in business management. Business Management is all about Decision Making (but not only about decision making). The purpose of this article … Continue reading

Posted in #strategy, Enterprise Content Management, Knowledge Bases, Risk Analysis | Tagged | Leave a comment

BPM Process Automation


BPM Process Automation Example Continue reading

Posted in BPM, Business Process Improvement, Business Process Management, FOMM, Operational Efficiency, Process Mapping | Tagged | Leave a comment

Closing the gap between strategy and operations – is as easy as A, B, C, D, E


Corporations need two pillars (ECM and DCM) plus three meta-methods to build, sustain and augment competitive advantage. Absent any one of these and the corporation is likely to fail at closing the gap between strategy/operations and operations/strategy. Let’s highlight these … Continue reading

Posted in Adaptive Case Management, Business Process Management, Case Management, Decision Making, Enterprise Content Management, FOMM, Knowledge Bases, Operations Management, Process Management, Project Planning, R.A.L.B., Resource Based View | 2 Comments

How Low Can You Go? –  Part IV – Essentials for building, sustaining & improving corporate competitive advantage.


This article attempts to bridge the gap between operational methods such as ACM/BPM/CPM/RALB and FOMM and methods used to evolve business strategy.The mission of all strategic and operational initiatives is to build, sustain and augment competitive advantage. See “Theories of … Continue reading

Posted in Case Management, Decision Making, Financial Planning, FOMM, R.A.L.B., Risk Analysis, Strategic Planning, Uncategorized | Leave a comment

How Low Can You Go? – Part III – Case Management Essentials


This article explores the contribution of three (3) methodologies to the effectiveness of work. The three methodologies are:  ACM (Adaptive Case Management),  RALB (Resource Allocation, Leveling and     Balancing)  FOMM (Figure of Merit Matrices). ACM (Adaptive Case Management) ACM builds on … Continue reading

Posted in Adaptive Case Management, Automated Resource Allocation, Case Management, Decision Making, FOMM, Operational Planning, Process Management, R.A.L.B., Scheduling, Uncategorized | Leave a comment

How Low Can You Go?  – Part I


I’ve been following /participating in various recent BPM.com discussions relating to no-code/low-code. Lots of posturing by vendors and product champions re run-time platforms they are promoting or using as well as posturing re process mapping environments they are promoting / using. … Continue reading

Posted in Adaptive Case Management, Business Process Management, Case Management, Competitive Advantage, Decision Making, Enterprise Content Management, FOMM, Knowledge Bases, Operational Efficiency, Risk Analysis, Strategic Planning | Leave a comment

Work, Workflow, Workload and BPM


Work as we know it today, is about to change. Most of us will soon have automobiles that drive themselves. 3-D printing already allows assemblies to be built that are not assemblies.  AI seems to be making a comeback and … Continue reading

Posted in Adaptive Case Management, Automated Resource Allocation, Business Process Management, Case Management, Competitive Advantage, Compliance Control, Decision Making, FOMM, Operational Planning, Operations Management, Process Management, Productivity Improvement, R.A.L.B., Risk Analysis, Uncategorized | 2 Comments

Process Improvement – Under the Hood


Here’s the deal . . . You are in a corporation that 1) “thinks” BPM, 2) has mapped processes, 3) has a run-time workflow\workload Case platform, where Cases have declared objectives, 4) has non-subjective means of assessing progress toward meeting … Continue reading

Posted in Adaptive Case Management, Business Process Improvement, Business Process Management, Case Management, Decision Making, FOMM, Process auditing, Risk Analysis | Leave a comment