Tag Archives: best practices

It’s all about that Case, ‘bout that Case


I figured it would be easier for Meghan Trainor to attract folks to my blog. In healthcare services delivery, your Case Managers need Case Management software.  Seems obvious, doesn’t it?  Why then do clinics/hospitals have EMRs that do not have … Continue reading

Posted in FIXING HEALTHCARE | Tagged , , | 1 Comment

What do Process Maps and Suicide Sheep have in Common?


I didn’t expect you to “get it”. Check out this Factual Facts post “In 2005 in Turkey, a suicide sheep jumped off a cliff and 1500 sheep followed the first one” . http://factualfacts.com/animals/in-2005-in-turkey-a-suicide-sheep-jumped-off-a-cliff-and-1500-sheep-followed-the-first-one/ Now, before you go away, I need … Continue reading

Posted in Adaptive Case Management, Business Process Management, Case Management, Nonsense | Tagged , , , , | Leave a comment

eCases, the final frontier for workflow management?


Ask any healthcare worker, ask any law enforcement officer, and they will tell you what a “Case” is.  Case was, and for many, still is, a “file folder”. Everything has to be in one place in order to make informed … Continue reading

Posted in Adaptive Case Management, Automated Resource Allocation, Business Process Management, Case Management, Compliance Control, Customer Centricity, Data Interoperability, Decision Making, Enterprise Content Management, Operational Planning, Operations Management, Organizational Development, Process Management, Productivity Improvement, Project Planning, R.A.L.B., Scheduling, Strategic Planning | Tagged , , , , , , , , , , , , , , | 2 Comments

Healthcare Coordination of Care has many moving parts


As with most things complex, the basics are pretty simple. Patient calls in/arrives, a Case is set up.  First things first – patients have one desire which is to get well, hospitals have scarce resources, doctors are busy. So, a … Continue reading

Posted in Adaptive Case Management, Business Process Management, Data Interoperability, Enterprise Content Management, FIXING HEALTHCARE, Interoperability | Tagged , , , , , , , , , , | 1 Comment

Fixing BPM – In the transition to Customer-Centricity – why have processes at all?


It’s time to make the distinction that unless you have a process that is fully automated, your customers, suppliers or other stakeholders may want/need to receive information or provide input at virtually ANY step along an organization’s processes. Clearly, you … Continue reading

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Insourcing – Doing It the Right Way


I noticed the other day an article advising that the outsourcing trend started, in 2012, to reverse itself. Wikipedia cites various reasons: http://en.wikipedia.org/wiki/Insourcing “Rising third-world wages, recognition that many off-shoring costs were large and hidden, rapid consumer product innovation and … Continue reading

Posted in Adaptive Case Management, Business Process Improvement, Business Process Management, Insourcing, Manufacturing Operations, Operational Planning, Operations Management, Organizational Development, Planning, Productivity Improvement, Project Planning, Strategic Planning | Tagged , , , , , , , , , , , | 1 Comment

Are healthcare cost increases inevitable?


“Healthcare costs will continue to rise until the entire system collapses under its own weight”. This doomsday scenario is certainly one possibility, but it is a “do-nothing” option. How about an approach that reduces costs at the same time as … Continue reading

Posted in Adaptive Case Management, Business Process Improvement, Business Process Management, Case Management, Compliance Control, Customer Centricity, Data Interoperability, Decision Making, Enterprise Content Management, FIXING HEALTHCARE, Interoperability, Operational Planning, Operations Management, Process auditing, Process Management, Process Mapping, Productivity Improvement, Strategic Planning, Telehealth | Tagged , , , , , , , , , , , , , , , , , , , , , , , , , | 4 Comments

Selling 5S to clients – a No-Brainer for 5S aficionados


Here’s the deal. Anyone who has tripped over tools lying around and put out their back as a result knows. Anyone who has spent ½ an hour hunting for tools at change of shift knows. 5S (sorting, straightening, systematic cleaning, … Continue reading

Posted in Business Process Management, Manufacturing Operations, Operational Planning, Process auditing, Process Management, Productivity Improvement | Tagged , , , , , , , , , , , , | Leave a comment

So, you think you have achieved Continuity of Care?


No one doubts the importance of Continuity of Care in Medicine. ONC’s 45 CFR Part 160 Subpart C Final Rule includes a number of criteria (22 out of 44) that have a specific focus on Continuity of Care. 302a Drug-drug … Continue reading

Posted in FIXING HEALTHCARE, Operational Planning, Process auditing, Process Management | Tagged , , , , , , , , , , | 3 Comments

Removing Subjectivity from Clinical Decision-Making at Chart Review Time


In medicine it’s all about discharge planning. Some agencies subscribe to the idea that discharge planning should start from the 1st encounter because patients want solutions to their problems, sooner than later, with the proviso that solutions remain persistent. When … Continue reading

Posted in Adaptive Case Management, Decision Making, FIXING HEALTHCARE, Process auditing, Productivity Improvement | Tagged , , , , , | Leave a comment