Monthly Archives: April 2014

I’m late, I’m late, for a very important date


What is the cost of being late on a project and how do time extensions impact an end product or service? We can invent a formula that runs like this . . . S=f(t, c, p) where “S” is “satisfaction”, … Continue reading

Posted in Case Management | Tagged , , , | 1 Comment

It’s Time For You To Get Your Big Data Organized


If you have been reading about “Big Data”, obvious questions are do I have it, and if so, where do I put it, how do I find it, and how to I use it? If the Volume, Velocity, Variety of … Continue reading

Posted in Database Technology, Decision Making, Enterprise Content Management, Strategic Planning | Tagged | 1 Comment

Tips & Tricks IV- Consolidation of Summary Case Data to Executive Dashboards and Corporate Dashboards.


The usual final resting place of operational data is a data warehouse. With many systems in place within a corporation, data warehouses traditionally have been the only place where KPI (Key Process Indicator) calculations can be initiated. There are two … Continue reading

Posted in Case Management, Data Interoperability, Database Technology, Decision Making, Enterprise Content Management, Strategic Planning | Leave a comment