Monthly Archives: December 2012

Are healthcare cost increases inevitable?


“Healthcare costs will continue to rise until the entire system collapses under its own weight”. This doomsday scenario is certainly one possibility, but it is a “do-nothing” option. How about an approach that reduces costs at the same time as … Continue reading

Posted in Adaptive Case Management, Business Process Improvement, Business Process Management, Case Management, Compliance Control, Customer Centricity, Data Interoperability, Decision Making, Enterprise Content Management, FIXING HEALTHCARE, Interoperability, Operational Planning, Operations Management, Process auditing, Process Management, Process Mapping, Productivity Improvement, Strategic Planning, Telehealth | Tagged , , , , , , , , , , , , , , , , , , , , , , , , , | 4 Comments

Why We Visit Lawyers


Weekends are a good time to put a focus on important matters. . . The reason we visit lawyers is to avoid the scenario “he who has himself for a lawyer, has a fool for a client”. We visit lawyers … Continue reading

Posted in Business Process Improvement, Business Process Management, Nonsense | 1 Comment

Job Shop Scheduling- CPM or ERP?


CPM (Critical Path Method) is ideal for multi-project scheduling in environments characterized by scarce resources. CPM works best for the management of work where there are a small fixed number of project templates, where there are few branching decision points … Continue reading

Posted in Job Shop Operations, Planning | Tagged , , , , , | Leave a comment

Saying goodbye to CRM


CRM has been more or less been replaced by ‘customer-centricity’ capabilities that are in BPM. The problem with CRM was lack of the ability to handle other than primitive workflows. CRM needed BPM but since BPM did not need CRM, I suspect … Continue reading

Posted in Business Process Management, Case Management, Customer Centricity, Enterprise Content Management, Process auditing | Leave a comment