Category Archives: Process Management

2016 Recap – Basic Requirements for Success with BPM


Once again, with minor updates/consolidations,  . . . . here is my list of basic requirements for Success with BPM. 1. Some of the work to be performed involves the performance of tasks in logical sequence. 2. The work will … Continue reading

Posted in Adaptive Case Management, Automated Resource Allocation, Business Process Improvement, Business Process Management, Case Management, Compliance Control, Data Interoperability, FOMM, Operations Management, Process Management, Process Mapping, Productivity Improvement | 1 Comment

Mini-firestorm at BPM.COM


The question of the week at BPM.com was http://bpm.com/bpm-today/in-the-forum/what-is-the-best-way-to-build-an-executable-process-model What Is the Best Way to Build an Executable Process Model? From a comment E. Scott Menter made on this discussion where he wrote: “Flowcharts (including IMHO BPMN) are simply not … Continue reading

Posted in Adaptive Case Management, Business Process Improvement, Business Process Management, Case Management, Competitive Advantage, Customer Centricity, Customer Experience Management, Process Management, Process Mapping, R.A.L.B. | Tagged | Leave a comment

Beyond Case by Case Management


We know that Case Managers manage Cases but that is not the end of it. Cases often need to draw on pooled resources and when the pool runs dry someone has to step in and make decisions regarding which Cases … Continue reading

Posted in Automated Resource Allocation, Business Process Management, Case Management, Decision Making, FOMM, Job Shop Operations, Manufacturing Operations, Operational Planning, Process Management, Project Planning, R.A.L.B., Scheduling, Uncategorized | Leave a comment

Success Factors with BPM


If you are thinking about the potential benefits of Business Process Management or want to fast track your current BPM initiative, here are a few “must haves” for success. 0. “First the problem then the solution”, meaning no point mapping/implementing … Continue reading

Posted in Automated Resource Allocation, Business Process Management, Case Management, Competitive Advantage, Operational Planning, Process Management, Process Mapping, R.A.L.B., Strategic Planning | Tagged | Leave a comment

Where’s The Beef? – An under the hood look at “seamlessly integrated” BPMs


In the market for a BPMs? Make sure you look under the hood. Continue reading

Posted in Adaptive Case Management, Business Process Management, Case Management, Data Interoperability, Decision Making, Enterprise Content Management, Process Management, Process Mapping | Tagged , , , | 1 Comment

What’s your action plan for BPM for 2015?


We all understand that organizations need best practices and that, in the case of complex processes, these need to be in-line, not on-line and certainly not off-line. In theory, you can ask data mining software to run through your event … Continue reading

Posted in Business Process Improvement, Business Process Management, Operations Management, Process Management, Process Mapping | Leave a comment

Where do we go from here with BPM?


I recently participated in a ABPMP LinkedIn group discussion “What do you think are the most demanded BPM services (for 2015 and beyond)?” We started off listing the “services” as “discovery, mapping, modeling, analysis, improvement, automation, discovery”. From my experience, … Continue reading

Posted in Adaptive Case Management, Business Process Management, Case Management, Process Management, R.A.L.B., Strategic Planning | Tagged , , , | 2 Comments

Three-Tier Scheduling and why you need it for ACM/BPM


Organizations supposedly hire knowledge workers because of a feeling that workers generally know what to do, how to do it, who has to do the work, why it needs to be done, leaving where and when as run-time issues because … Continue reading

Posted in Adaptive Case Management, Automated Resource Allocation, Business Process Management, Case Management, Operational Planning, Process Management, R.A.L.B., Scheduling | Tagged | Leave a comment

Back to the future with ACM


We had CPM, then BPM and then along came ACM. Continue reading

Posted in Adaptive Case Management, Business Process Management, Case Management, Process Management | Tagged , | Leave a comment

Stop Reading Exception Reports! – Managerial Productivity Series (I)


Looks like we are into a new series at this blog. A good productivity improvement starting position is to eliminate waste, allowing executives more time to work on more interesting/important work. Corporate executives who spend a lot of their time … Continue reading

Posted in Adaptive Case Management, Automated Resource Allocation, Business Process Management, Decision Making, Operational Planning, Process Management, Software Acquisition | Leave a comment