Category Archives: Process Management

Is this where you want to be?


This is a pitch to consultants and business managers who subscribe to and use BPM (Business Process Management).  It turns out there are two flavors of BPM  –  “B(P)M” (business management that receives orchestration from process templates, process fragment templates, … Continue reading

Posted in BPM, Business Process Management, Case Management, Process Management | Tagged | 1 Comment

Project Management versus Business Process Management


Rule #1 in the area of technology selection is “First the problem, then the solution”. Suppose you want to improve outcomes and you state your need as “workflow and workload management” software. Vendors offering project management (CPM) software will immediately … Continue reading

Posted in Adaptive Case Management, Business Process Management, Competitive Advantage, Operational Planning, Process Management, Productivity Improvement, Project Planning, R.A.L.B., Scheduling, Software Acquisition | Leave a comment

Closing the gap between strategy and operations – is as easy as A, B, C, D, E


Corporations need two pillars (ECM and DCM) plus three meta-methods to build, sustain and augment competitive advantage. Absent any one of these and the corporation is likely to fail at closing the gap between strategy/operations and operations/strategy. Let’s highlight these … Continue reading

Posted in Adaptive Case Management, Business Process Management, Case Management, Decision Making, Enterprise Content Management, FOMM, Knowledge Bases, Operations Management, Process Management, Project Planning, R.A.L.B., Resource Based View, Uncategorized | 2 Comments

How Low Can You Go? – Part III – Case Management Essentials


This article explores the contribution of three (3) methodologies to the effectiveness of work. The three methodologies are:  ACM (Adaptive Case Management),  RALB (Resource Allocation, Leveling and     Balancing)  FOMM (Figure of Merit Matrices). ACM (Adaptive Case Management) ACM builds on … Continue reading

Posted in Adaptive Case Management, Automated Resource Allocation, Case Management, Decision Making, FOMM, Operational Planning, Process Management, R.A.L.B., Scheduling, Uncategorized | Leave a comment

Work, Workflow, Workload and BPM


Work as we know it today, is about to change. Most of us will soon have automobiles that drive themselves. 3-D printing already allows assemblies to be built that are not assemblies.  AI seems to be making a comeback and … Continue reading

Posted in Adaptive Case Management, Automated Resource Allocation, Business Process Management, Case Management, Competitive Advantage, Compliance Control, Decision Making, FOMM, Operational Planning, Operations Management, Process Management, Productivity Improvement, R.A.L.B., Risk Analysis, Uncategorized | 2 Comments

2016 Recap – Basic Requirements for Success with BPM


Once again, with minor updates/consolidations,  . . . . here is my list of basic requirements for Success with BPM. 1. Some of the work to be performed involves the performance of tasks in logical sequence. 2. The work will … Continue reading

Posted in Adaptive Case Management, Automated Resource Allocation, Business Process Improvement, Business Process Management, Case Management, Compliance Control, Data Interoperability, FOMM, Operations Management, Process Management, Process Mapping, Productivity Improvement | 1 Comment

Mini-firestorm at BPM.COM


The question of the week at BPM.com was http://bpm.com/bpm-today/in-the-forum/what-is-the-best-way-to-build-an-executable-process-model What Is the Best Way to Build an Executable Process Model? From a comment E. Scott Menter made on this discussion where he wrote: “Flowcharts (including IMHO BPMN) are simply not … Continue reading

Posted in Adaptive Case Management, Business Process Improvement, Business Process Management, Case Management, Competitive Advantage, Customer Centricity, Customer Experience Management, Process Management, Process Mapping, R.A.L.B. | Tagged | Leave a comment

Beyond Case by Case Management


We know that Case Managers manage Cases but that is not the end of it. Cases often need to draw on pooled resources and when the pool runs dry someone has to step in and make decisions regarding which Cases … Continue reading

Posted in Automated Resource Allocation, Business Process Management, Case Management, Decision Making, FOMM, Job Shop Operations, Manufacturing Operations, Operational Planning, Process Management, Project Planning, R.A.L.B., Scheduling, Uncategorized | Leave a comment

Success Factors with BPM


If you are thinking about the potential benefits of Business Process Management or want to fast track your current BPM initiative, here are a few “must haves” for success. 0. “First the problem then the solution”, meaning no point mapping/implementing … Continue reading

Posted in Automated Resource Allocation, Business Process Management, Case Management, Competitive Advantage, Operational Planning, Process Management, Process Mapping, R.A.L.B., Strategic Planning | Tagged | Leave a comment

Where’s The Beef? – An under the hood look at “seamlessly integrated” BPMs


In the market for a BPMs? Make sure you look under the hood. Continue reading

Posted in Adaptive Case Management, Business Process Management, Case Management, Data Interoperability, Decision Making, Enterprise Content Management, Process Management, Process Mapping | Tagged , , , | 1 Comment