Tag Archives: business process management

A framework for development of a Case Management Maturity Model


Case is a methodology that helps you to manage short and medium term business activity based on orchestration received from background BPM and governance from rule sets at the run-time environment that is hosting Case. Case Managers/workers usually need supplementary … Continue reading

Posted in Adaptive Case Management, Business Process Management, Case Management, FOMM, R.A.L.B. | Tagged , , , , | Leave a comment

Funny how time slips away


It’s been six years since some of us started soapboxing about ACM vs BPM. https://kwkeirstead.wordpress.com/2010/09/18/life-beyond-corporate-silos/ I don’t see much of a change –we continue to see folks trying to shoehorn BPM into all kinds of initiatives where end-to-end “solutions” are … Continue reading

Posted in Adaptive Case Management, Automated Resource Allocation, Business Process Management, Case Management, MANAGEMENT, Operations Management, R.A.L.B. | Tagged , , | Leave a comment

What Predictive Analytics Can Do For You!


If you are responsible for managing a business, the maturity level you want to get to is one where staff receives advanced decision support from your business management system. Here is how you can use the “Easy” button to improve … Continue reading

Posted in Adaptive Case Management, Business Process Improvement, Business Process Management, Case Management, Decision Making, Risk Analysis | Tagged , , , | Leave a comment

Where’s The Beef? – An under the hood look at “seamlessly integrated” BPMs


In the market for a BPMs? Make sure you look under the hood. Continue reading

Posted in Adaptive Case Management, Business Process Management, Case Management, Data Interoperability, Decision Making, Enterprise Content Management, Process Management, Process Mapping | Tagged , , , | 1 Comment

What do Process Maps and Suicide Sheep have in Common?


I didn’t expect you to “get it”. Check out this Factual Facts post “In 2005 in Turkey, a suicide sheep jumped off a cliff and 1500 sheep followed the first one” . http://factualfacts.com/animals/in-2005-in-turkey-a-suicide-sheep-jumped-off-a-cliff-and-1500-sheep-followed-the-first-one/ Now, before you go away, I need … Continue reading

Posted in Adaptive Case Management, Business Process Management, Case Management, Nonsense | Tagged , , , , | Leave a comment

Where do we go from here with BPM?


I recently participated in a ABPMP LinkedIn group discussion “What do you think are the most demanded BPM services (for 2015 and beyond)?” We started off listing the “services” as “discovery, mapping, modeling, analysis, improvement, automation, discovery”. From my experience, … Continue reading

Posted in Adaptive Case Management, Business Process Management, Case Management, Process Management, R.A.L.B., Strategic Planning | Tagged , , , | 2 Comments

Wraparound BPM with CiverOrders and CiverSupplier (promotional content)


Business Process Management (BPM) is a term that picks up process discovery, mapping, modeling and, in the case of complex processes, rollout of improved mapped processes to a run-time environment that supports BAM (Business Activity Monitoring). If your organization has … Continue reading

Posted in Adaptive Case Management, Business Process Management, Case Management | Tagged , | Leave a comment

Pulling It All Together – Managerial Productivity (IV of IV)


We started off this four-part series with a post on the importance of having a clean slate for the pursuit of productivity improvement, not of processes, but of managers. Part I (Stop Reading Exception Reports) highlighted the need for organizations … Continue reading

Posted in Adaptive Case Management, Business Process Improvement, Business Process Management, Case Management, Competitive Advantage, Decision Making, MANAGEMENT, Operational Planning, Organizational Development, R.A.L.B., Strategic Planning | Tagged , , , | Leave a comment

The whole is greater than the sum of the parts – Managerial Productivity Series (II)


In the office/services sector, if you measure the time to perform a linked set of tasks and compare the sum of the task times to total elapsed time to go from start to finish, total time will usually exceed the … Continue reading

Posted in Adaptive Case Management, Business Process Management, Case Management, FIXING HEALTHCARE, LEGAL, MANAGEMENT, Manufacturing Operations, Operational Planning, R.A.L.B., Uncategorized | Tagged , | Leave a comment

The Art and Science of Workflow Scheduling for Office/Services


Workflow scheduling in the office/services domain is complicated by the fact that not all of the work can be described plan-side using flowgraphs. Compare CPM (Critical Path Scheduling), a deterministic flowgraph scheduling methodology (where there is one convenient starting start … Continue reading

Posted in Case Management, Scheduling | Tagged , | 1 Comment