Category Archives: Planning

Team Performance under Coronavirus Rules


The purpose of this article is to outline protocols for preserving office productivity when knowledge industry team members are required to work out of their homes. ‘Work’ is the transformation of  information/ knowledge to action. Work consists of tasks, some … Continue reading

Posted in Adaptive Case Management, Business Process Management, Case Management, Operational Effectiveness, Operational Efficiency, R.A.L.B. | Leave a comment

Why we collect data . . what we need to do with it


Data is everywhere. We collect data “for the record”, we collect data for use by predictive analytics algorithms and we collect data for use by humans and machines when making decisions. Data, by itself, is highly important but not highly … Continue reading

Posted in #strategy, Corporate Infrastructure Protection, Database Technology, Decision Making, Resource Based View, Strategic Planning | 2 Comments

Success Evolving Corporate Strategies (methods, tools, platforms)


With reference to my recent article called “Avoiding Transformation Program Fails”, here are some guidelines for an orderly process for making “good” use of corporate infrastructure/resources (i.e.  putting a focus on building Competitive Advantage). The model our group has used … Continue reading

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Avoiding Transformation Program Fails


McKinsey & Company claimed in 2013 that 70% of Transformation Programs Fail (AIPMM, September 2013) https://www.slideshare.net/aipmm/70-26633757 The McKinsey breakdown on fails went like this (Employee Resistance: 39%; Lack of Management Support: 33%; Inadequate Resources or budget: 14%; Other: 14%). I … Continue reading

Posted in Adaptive Case Management, BPM, Case Management, Competitive Advantage, Operational Efficiency, Operational Planning, R.A.L.B. | Leave a comment

How to Install BPM in a Corporation


It is difficult to recommend a “best” way to install BPM in a company. The approach needs to vary with the consultant, and vary with the client. One-size-fits-all, ends up predictably fitting none of the players.   Photo Credit Jill … Continue reading

Posted in Adaptive Case Management, Business Process Management, Case Management, Competitive Advantage, FOMM, Operational Efficiency, Operational Planning, Planning, Process Management, Process Mapping, R.A.L.B., Risk Analysis | Tagged , | Leave a comment

Corporate Agility – where the rubber meets the road . .


Corporate agility is essential today for building, sustaining and augmenting corporate strategy and for operational workflow/workload management  (i.e achieving operational efficiency & effectiveness). It seems today as a result of the persistence of BPM (Business Process Management) practitioners over 20 years,  … Continue reading

Posted in #strategy, Competitive Advantage, Corporate Infrastructure Protection, FOMM, Operational Planning, Risk Analysis | Tagged , , | Leave a comment

Unlocking The Secrets To Building and Sustaining Competitive Advantage


Posted in #strategy, Adaptive Case Management, BPM, Business Process Management, Case Management, Decision Making, FOMM, Operations Management, Resource Based View, Strategic Planning | 2 Comments

How do we get to Excellence from Efficiency and Effectiveness?


In business, efficiency is the easiest journey, the journey to effectiveness is more difficult. Achieving excellence requires all-hands-on-deck, in my view, and is therefore more difficult to achieve. One thing I recall from days at GE was my boss encouraging all … Continue reading

Posted in Competitive Advantage, Operational Efficiency, Productivity Improvement | Tagged , , | 1 Comment

Protect and Serve – The search for efficiency and effectiveness


Police Departments have the same overall focus as private sector corporations. 1) evolving strategies that are supportive of a mission, then defining and putting in place initiatives that make good use of available scarce resources. 2) achieving operational efficiency and … Continue reading

Posted in Community Policing, Crime Reduction Initiatives, Homicide Investigations, Law Enforcement, Major Crimes Case Management, Strategic Planning | Tagged | Leave a comment

Project Management versus Business Process Management


Rule #1 in the area of technology selection is “First the problem, then the solution”. Suppose you want to improve outcomes and you state your need as “workflow and workload management” software. Vendors offering project management (CPM) software will immediately … Continue reading

Posted in Adaptive Case Management, Business Process Management, Competitive Advantage, Operational Planning, Process Management, Productivity Improvement, Project Planning, R.A.L.B., Scheduling, Software Acquisition | Leave a comment