Category Archives: Planning

Corporate Agility – where the rubber meets the road . .


Corporate agility is essential today for building, sustaining and augmenting corporate strategy and for operational workflow/workload management  (i.e achieving operational efficiency & effectiveness). It seems today as a result of the persistence of BPM (Business Process Management) practitioners over 20 years,  … Continue reading

Posted in #strategy, Competitive Advantage, Corporate Infrastructure Protection, FOMM, Operational Planning, Risk Analysis | Leave a comment

Unlocking The Secrets To Building and Sustaining Competitive Advantage


Posted in #strategy, Adaptive Case Management, BPM, Business Process Management, Case Management, Decision Making, FOMM, Operations Management, Resource Based View, Strategic Planning | 2 Comments

How do we get to Excellence from Efficiency and Effectiveness?


In business, efficiency is the easiest journey, the journey to effectiveness is more difficult. Achieving excellence requires all-hands-on-deck, in my view, and is therefore more difficult to achieve. One thing I recall from days at GE was my boss encouraging all … Continue reading

Posted in Competitive Advantage, Operational Efficiency, Productivity Improvement | Tagged , , | 1 Comment

Protect and Serve – The search for efficiency and effectiveness


Police Departments have the same overall focus as private sector corporations. 1) evolving strategies that are supportive of a mission, then defining and putting in place initiatives that make good use of available scarce resources. 2) achieving operational efficiency and … Continue reading

Posted in Community Policing, Crime Reduction Initiatives, Homicide Investigations, Law Enforcement, Major Crimes Case Management, Strategic Planning | Tagged | Leave a comment

Project Management versus Business Process Management


Rule #1 in the area of technology selection is “First the problem, then the solution”. Suppose you want to improve outcomes and you state your need as “workflow and workload management” software. Vendors offering project management (CPM) software will immediately … Continue reading

Posted in Adaptive Case Management, Business Process Management, Competitive Advantage, Operational Planning, Process Management, Productivity Improvement, Project Planning, R.A.L.B., Scheduling, Software Acquisition | Leave a comment

Closing the gap between strategy and operations – is as easy as A, B, C, D, E


Corporations need two pillars (ECM and DCM) plus three meta-methods to build, sustain and augment competitive advantage. Absent any one of these and the corporation is likely to fail at closing the gap between strategy/operations and operations/strategy. Let’s highlight these … Continue reading

Posted in Adaptive Case Management, Business Process Management, Case Management, Decision Making, Enterprise Content Management, FOMM, Knowledge Bases, Operations Management, Process Management, Project Planning, R.A.L.B., Resource Based View | 2 Comments

Strategy Development – Same old, or entirely new?


Recently, I was asked whether Edith Penrose’s  “RBV” (Resource Based View) is today obsolete. Fair question, given that RBV goes back to 1959. This led to a question as to whether Porter’s Competitive Advantage method has or has not evolved … Continue reading

Posted in Case Management, Competitive Advantage, Resource Based View, Strategic Planning, Uncategorized | Tagged , | 1 Comment

How Low Can You Go? –  Part IV – Essentials for building, sustaining & improving corporate competitive advantage.


This article attempts to bridge the gap between operational methods such as ACM/BPM/CPM/RALB and FOMM and methods used to evolve business strategy.The mission of all strategic and operational initiatives is to build, sustain and augment competitive advantage. See “Theories of … Continue reading

Posted in Case Management, Decision Making, Financial Planning, FOMM, R.A.L.B., Risk Analysis, Strategic Planning, Uncategorized | Leave a comment

How Low Can You Go? – Part III – Case Management Essentials


This article explores the contribution of three (3) methodologies to the effectiveness of work. The three methodologies are:  ACM (Adaptive Case Management),  RALB (Resource Allocation, Leveling and     Balancing)  FOMM (Figure of Merit Matrices). ACM (Adaptive Case Management) ACM builds on … Continue reading

Posted in Adaptive Case Management, Automated Resource Allocation, Case Management, Decision Making, FOMM, Operational Planning, Process Management, R.A.L.B., Scheduling, Uncategorized | Leave a comment

How Low Can You Go? – Part II – BPM Essentials


This article explores the contribution of a methodology called BPM (Business Process Management) to the “management of work” and lists essential features for background BPM services at Cases.  BPM is core to workflow. It also contributes, to an extent, to … Continue reading

Posted in Business Process Improvement, Business Process Management, Case Management, Operational Planning, Process Mapping, Uncategorized | Leave a comment