Category Archives: MANAGEMENT

How to Install BPM in a Company


It is difficult to recommend a “best” way to install BPM in a company. The approach needs to vary with the consultant, and vary with the client. One size fits all, ends up predictably fitting none of the players.   … Continue reading

Posted in Adaptive Case Management, Business Process Management, Case Management, Competitive Advantage, FOMM, Operational Efficiency, Operational Planning, Planning, Process Management, Process Mapping, R.A.L.B., Risk Analysis | Tagged , | Leave a comment

Corporate Agility – where the rubber meets the road . .


Corporate agility is essential today for building, sustaining and augmenting corporate strategy and for operational workflow/workload management  (i.e achieving operational efficiency & effectiveness). It seems today as a result of the persistence of BPM (Business Process Management) practitioners over 20 years,  … Continue reading

Posted in #strategy, Competitive Advantage, Corporate Infrastructure Protection, FOMM, Operational Planning, Risk Analysis | Tagged , , | Leave a comment

Unlocking The Secrets To Building and Sustaining Competitive Advantage


Posted in #strategy, Adaptive Case Management, BPM, Business Process Management, Case Management, Decision Making, FOMM, Operations Management, Resource Based View, Strategic Planning | 2 Comments

Augmenting Decision Support at Adaptive Case Management (ACM) Platforms


Traditional ACM(1) augments background BPM(2) decision-support at Cases via two methods : RALB(3), FOMM(4). Allowing Users to micro-schedule assigned tasks (RALB). Allowing Case Managers to periodically assess progress toward meeting Case goals and objectives (FOMM). Statistical Overlays Augmented decision support … Continue reading

Posted in Adaptive Case Management, Decision Making, FOMM, Risk Analysis | Tagged | Leave a comment

Is this where you want to be?


This is a pitch to consultants and business managers who subscribe to and use BPM (Business Process Management).  It turns out there are two flavors of BPM  –  “B(P)M” (business management that receives orchestration from process templates, process fragment templates, … Continue reading

Posted in BPM, Business Process Management, Case Management, Process Management | Tagged | 2 Comments

How do we get to Excellence from Efficiency and Effectiveness?


In business, efficiency is the easiest journey, the journey to effectiveness is more difficult. Achieving excellence requires all-hands-on-deck, in my view, and is therefore more difficult to achieve. One thing I recall from days at GE was my boss encouraging all … Continue reading

Posted in Competitive Advantage, Operational Efficiency, Productivity Improvement | Tagged , , | 1 Comment

The Nature of Strategic Decision Making


Much of what I read about “Business Management/Decision Making” seems to be written by folks who have little experience in business management. Business Management is all about Decision Making (but not only about decision making). The purpose of this article … Continue reading

Posted in #strategy, Enterprise Content Management, Knowledge Bases, Risk Analysis | Tagged | Leave a comment

Protect and Serve – The search for efficiency and effectiveness


Police Departments have the same overall focus as private sector corporations. 1) evolving strategies that are supportive of a mission, then defining and putting in place initiatives that make good use of available scarce resources. 2) achieving operational efficiency and … Continue reading

Posted in Community Policing, Crime Reduction Initiatives, Homicide Investigations, Law Enforcement, Major Crimes Case Management, Strategic Planning | Tagged | Leave a comment

BPM Process Automation


BPM Process Automation Example Continue reading

Posted in BPM, Business Process Improvement, Business Process Management, FOMM, Operational Efficiency, Process Mapping | Tagged | Leave a comment

Project Management versus Business Process Management


Rule #1 in the area of technology selection is “First the problem, then the solution”. Suppose you want to improve outcomes and you state your need as “workflow and workload management” software. Vendors offering project management (CPM) software will immediately … Continue reading

Posted in Adaptive Case Management, Business Process Management, Competitive Advantage, Operational Planning, Process Management, Productivity Improvement, Project Planning, R.A.L.B., Scheduling, Software Acquisition | Leave a comment