Tag Archives: operational objectives

On Effectiveness and Efficiency


Every organization wants to be effective and efficient. Both contribute to competitive advantage. Let’s take a look under the hood to see how effectiveness and efficiency can be increased. Effectiveness Effectiveness means doing the “right” things. In a large organization … Continue reading

Posted in Adaptive Case Management, Business Process Management, Case Management, Enterprise Content Management, Operational Planning, Process auditing, Process Management, Process Mapping, Strategic Planning | Tagged , | 1 Comment