Category Archives: Business Process Management

Is it time to rename “Business Process Management” to “Business Performance Management”?


One of the commenters at a BPM.com “Are Processes Key to Scalability?” discussion asked the question: “What do we call ‘process’ so the high growth CEO will see it as important?” Here is my response: “ Agree with the need … Continue reading

Posted in Adaptive Case Management, Business Process Management, Case Management | Tagged | 1 Comment

A framework for development of a Case Management Maturity Model


Case is a methodology that helps you to manage short and medium term business activity based on orchestration received from background BPM and governance from rule sets at the run-time environment that is hosting Case. Case Managers/workers usually need supplementary … Continue reading

Posted in Adaptive Case Management, Business Process Management, Case Management, FOMM, R.A.L.B. | Tagged , , , , | Leave a comment

Specialty-Focused EHRs Re-Entering The Picture


Interesting article at http://www.emrandehr.com on “Specialty-Focused EHRs Re-Entering The Picture” by Anne Zieger My comment below . . . “And then the specialists can opt for yet a third choice – a generalized EHR that has as it’s foundation BPM … Continue reading

Posted in Adaptive Case Management, Business Process Management, FIXING HEALTHCARE, Interoperability, Meaningful Use, Uncategorized | Leave a comment

Funny how time slips away


It’s been six years since some of us started soapboxing about ACM vs BPM. https://kwkeirstead.wordpress.com/2010/09/18/life-beyond-corporate-silos/ I don’t see much of a change –we continue to see folks trying to shoehorn BPM into all kinds of initiatives where end-to-end “solutions” are … Continue reading

Posted in Adaptive Case Management, Automated Resource Allocation, Business Process Management, Case Management, MANAGEMENT, Operations Management, R.A.L.B. | Tagged , , | Leave a comment

What Predictive Analytics Can Do For You!


If you are responsible for managing a business, the maturity level you want to get to is one where staff receives advanced decision support from your business management system. Here is how you can use the “Easy” button to improve … Continue reading

Posted in Adaptive Case Management, Business Process Improvement, Business Process Management, Case Management, Decision Making, Risk Analysis | Tagged , , , | Leave a comment

Beyond Case by Case Management


We know that Case Managers manage Cases but that is not the end of it. Cases often need to draw on pooled resources and when the pool runs dry someone has to step in and make decisions regarding which Cases … Continue reading

Posted in Automated Resource Allocation, Business Process Management, Case Management, Decision Making, FOMM, Job Shop Operations, Manufacturing Operations, Operational Planning, Process Management, Project Planning, R.A.L.B., Scheduling, Uncategorized | Leave a comment

Performance based reimbursement – coming soon to a place near you


Healthcare services delivery in the USA is out of control. Costs have skyrocketed, facilities are overloaded, doctors are suffering burnout and government intervention has, under the guise of improving patient safety and outcomes, yielded only modest improvements. MU (Meaningful Use) … Continue reading

Posted in Adaptive Case Management, Business Process Management, Case Management, FOMM, Meaningful Use, Performance Based Reimbursement, R.A.L.B. | Tagged , , , | Leave a comment

Is Social BPM a failure?


BPM.com is a great place to hang out. Peter Schooff asked the question above and I recommend you take a look at the range of comments received. http://bpm.com/bpm-today/in-the-forum/do-you-consider-social-bpm-a-failure My comment was  . . .  “ So many diverse comments here … Continue reading

Posted in Adaptive Case Management, Business Process Management, Case Management, Interconnectivity | Leave a comment

Success Factors with BPM


If you are thinking about the potential benefits of Business Process Management or want to fast track your current BPM initiative, here are a few “must haves” for success. 0. “First the problem then the solution”, meaning no point mapping/implementing … Continue reading

Posted in Automated Resource Allocation, Business Process Management, Case Management, Competitive Advantage, Operational Planning, Process Management, Process Mapping, R.A.L.B., Strategic Planning | Tagged | Leave a comment

How to achieve quick wins with BPM


Quick Wins definitely are the preferred business development approach for consultants compared to wasting time responding to RFPs.  Here is the pitch we have perfected over the past two decades.. How to Quick Start BPM in your organization Let’s face … Continue reading

Posted in Business Process Management, Competitive Advantage, Process Mapping, Productivity Improvement | Tagged | Leave a comment