Category Archives: Business Process Management

Beyond Case by Case Management


We know that Case Managers manage Cases but that is not the end of it. Cases often need to draw on pooled resources and when the pool runs dry someone has to step in and make decisions regarding which Cases … Continue reading

Posted in Automated Resource Allocation, Business Process Management, Case Management, Decision Making, FOMM, Job Shop Operations, Manufacturing Operations, Operational Planning, Process Management, Project Planning, R.A.L.B., Scheduling, Uncategorized | Leave a comment

Performance based reimbursement – coming soon to a place near you


Healthcare services delivery in the USA is out of control. Costs have skyrocketed, facilities are overloaded, doctors are suffering burnout and government intervention has, under the guise of improving patient safety and outcomes, yielded only modest improvements. MU (Meaningful Use) … Continue reading

Posted in Adaptive Case Management, Business Process Management, Case Management, FOMM, Meaningful Use, Performance Based Reimbursement, R.A.L.B. | Tagged , , , | Leave a comment

Is Social BPM a failure?


BPM.com is a great place to hang out. Peter Schooff asked the question above and I recommend you take a look at the range of comments received. http://bpm.com/bpm-today/in-the-forum/do-you-consider-social-bpm-a-failure My comment was  . . .  “ So many diverse comments here … Continue reading

Posted in Adaptive Case Management, Business Process Management, Case Management, Interconnectivity | Leave a comment

Success Factors with BPM


If you are thinking about the potential benefits of Business Process Management or want to fast track your current BPM initiative, here are a few “must haves” for success. 0. “First the problem then the solution”, meaning no point mapping/implementing … Continue reading

Posted in Automated Resource Allocation, Business Process Management, Case Management, Competitive Advantage, Operational Planning, Process Management, Process Mapping, R.A.L.B., Strategic Planning | Tagged | Leave a comment

How to achieve quick wins with BPM


Quick Wins definitely are the preferred business development approach for consultants compared to wasting time responding to RFPs.  Here is the pitch we have perfected over the past two decades.. How to Quick Start BPM in your organization Let’s face … Continue reading

Posted in Business Process Management, Competitive Advantage, Process Mapping, Productivity Improvement | Tagged | Leave a comment

Success in Business – Reach for the Top With ACM 360


Success in business is all about building and enhancing competitive advantage. Strategy “rules” – if you don’t know where you want to be, you won’t get there. No point evolving plans that don’t make efficient/effective use of scarce resources. No … Continue reading

Posted in Adaptive Case Management, Business Process Management, Case Management, Decision Making, Operational Planning, Strategic Planning, Uncategorized | Tagged , , | Leave a comment

Are your BPM process steps being served?


Anyone remember the British sitcom “Are you being served” broadcast between 1972 and 1985 on BBC1? No one needs to ask this in respect of BPM workflow steps because rules ensure that soon as one structured step is committed, the … Continue reading

Posted in Adaptive Case Management, Automated Resource Allocation, Business Process Management, Case Management, Decision Making, Uncategorized | Tagged | 1 Comment

Life in the BPM fast lane . . .


If you are a BPM practitioner who has moved beyond end-to-end process management, you are probably familiar with “Adaptive Case Management” or ACM. ACM is practiced in a run-time environment called “Case”, (not “Use Case”), capable of hosting any number … Continue reading

Posted in Adaptive Case Management, Business Process Management, Case Management, Data Interoperability, Uncategorized | 1 Comment

Why are we still having problems in the area of Healthcare software?


The point was made in a recent LinkedIn HIMSS discussion group “At what point does an EHR implementation become too large an endeavor?” My response was this happens at the time you pick a bad EHR “solution”.   The usual outcome … Continue reading

Posted in Adaptive Case Management, Business Process Improvement, Business Process Management, Case Management, Data Interoperability, FIXING HEALTHCARE | Tagged | Leave a comment

What’s your corporate IT strategy?


In the beginning, IT reported to the CFO because the main focus was on automating accounting functions, with, time permitting, helping other functional units to address their computing needs. None of the application systems were able to easily exchange data. … Continue reading

Posted in Adaptive Case Management, Business Process Management, Interoperability | Tagged , , , | 1 Comment