Pick a BPMs, any BPMs

We too easily settle for various states of affairs, only to find that outcomes could be more favorable given more research, better use of logic and less attention to paid “reviews”.

Hardly a day goes by without a new LinkedIn invite to attend a web demo or seminar on the “best” BPMs (business process management software suite).

“Best” for whom? The answer typically is “best” for the vendor.

Nowhere in these presentations is there much of an attempt to itemize essential functionality of a BPMs followed by a demonstration of how a product being showcased provides such functionality.

Most of these presentations are “show and tell” which translate to “. . . see what we can do with this fantastic product”.

If you have read my “Spend and Save” blog post, you can easily understand where many of the web demo/seminar attendees are coming from.

Unlike Sue in “Along Came Jones”, they don’t need fixes for their problems because they have not done an analysis of what their problems are, so no need to bring anyone in to fix these problems.

“Along Came Jones”, by the way, was a hit song written by Jerry Lieber and Mike Stoller and originally recorded by The Coasters in 1959. The song tells of the interaction between a gunslinger stock villain, “Salty Sam,” and a ranch owner, “Sweet Sue”. Sam makes various attempts, the first of which at an abandoned sawmill, to get Sue to give the villain the deed to her ranch but is, each time, outdone by Jones.

Remember the Coasters?

I did not expect you would, but here is a link (great saxophone!)


Now, at a more practical level, stay tuned for my checklist of “must have” functions for a BPMs. Don’t sign up for any BPM web demos or BPM seminars until you have this checklist and don’t be shy about asking the presenters how/where in their product offerings they address these functions.

About kwkeirstead@civerex.com

Management consultant and process control engineer (MSc EE) with a focus on bridging the gap between operations and strategy in the areas of critical infrastructure protection, connect-the-dots law enforcement investigations, healthcare services delivery, job shop manufacturing and b2b/b2c/b2d transactions. (C) 2010-2018 Karl Walter Keirstead, P. Eng. All rights reserved. The opinions expressed here are those of the author, and are not connected with Jay-Kell Technologies Inc, Civerex Systems Inc. (Canada), Civerex Systems Inc. (USA) or CvX Productions.
This entry was posted in Business Process Management, Case Management, TECHNOLOGY and tagged , . Bookmark the permalink.

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