Get Your Story Right


If you want to become a management consultant, it’s unreasonable to expect to ease into this the day after you graduate from university.

It takes time to build up expertise to walk in off the street and facilitate strategy storydevelopment sessions within a corporation and time to work out ways and means of helping corporations to align operations with strategy.

Once you are ready, unless you plan to rely on word of mouth, you need to get out a story that allows prospective clients to move beyond the notion that all you will do for them is borrow their watch to tell them what time it is.

Most consultancies provide consulting services only, leaving it up to prospective customers to do most of the hands-on heavy-lifting that follows receipt of a study report.

Civerex followed a different path – we have been an operating company for most of our 30-year history and only recently started to offer consulting services to clients. We practiced what we preach.

Our clients quickly discover that whereas we offer non-product-specific advice/assistance, we have a range of products that can be used to move forward from study reports to implementation of ideas/concepts.

All of these products have a stronger focus on application system development as opposed to plug-in “one-size-fits-all” solutions. They can be configured for different industry areas/application situations, either by us, or by independent consultants/implementors or, if a client feels up to it, by internal staff that Civerex mentors.

Here, for the record, is the Civerex History.

Make sure your story is not too short, nor too long and that it reads well.

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About Civerex

“2015 is our 30th anniversary . . .

We started off as Jay-Kell Marketing Services- in 1985, organizing high-tech seminars out of Singapore on satellite communications, military radio, LANs/WANs and Object Oriented programming.

In 1990 we moved the business to Canada, continuing with seminars, but adding sales/support for Canada for a range of 4GL and O-O software products manufactured by mdbs inc., a Lafayette, IN based software company.

In 1992 we started to develop software applications on our own, thanks to a grant from the Ontario Hospital Association to develop an expert system for the diagnosis of psychiatric disorders. Our first customer was the Royal Ottawa Hospital.

We did a spin-off of software distribution/support to a new business entity, Civerex Systems Inc., in 1994.

Civerex became a sole-source supplier to DOJ/FBI in the late 1990’s and spent a number of years developing software for the management of hostage, barricade and suicide critical incidents. We developed for the FBI a software application called L.E.N.S (law enforcement negotiation system).

During the early 2000’s we formed a joint-venture with an aerospace engineering company called Infinity Technologies and ran our US operations out of Huntsville, AL for a number of years. Infinity was eventually bought out, Infinity/Civerex LLC was shut down, and Civerex (Canada) took over the ICLLC customer base.

Jay-Kell Technologies today continues to own all of the intellectual property for some eight (8) software products (knowledgebases, e-mapping, entity record management, portal, and data exchange) and has responsibility for private-label licensing. The way we see it, having two out of three competitors proposing our technology on an RFP initiative is a good thing.

In 2010 we started to provide management consulting services with a specific focus on bridging the gap between strategy and operations.

In 2012 we added a video production unit to address the growing demand for the development of advanced sales/promotion approaches and at-a-distance-customer training.

As you can see, it’s not our first rodeo.

We can bring a wide range of international hands-on expertise to bear on problems/issues you may need help with.

Call 800 529 5355 (USA) or 1450 458 5601 elsewhere for more information.

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About kwkeirstead@civerex.com

Management consultant and process control engineer (MSc EE) with a focus on bridging the gap between operations and strategy in the areas of critical infrastructure protection, connect-the-dots law enforcement investigations, healthcare services delivery, job shop manufacturing and b2b/b2c/b2d transactions. (C) 2010-2017 Karl Walter Keirstead, P. Eng. All rights reserved. The opinions expressed here are those of the author, and are not connected with Jay-Kell Technologies Inc, Civerex Systems Inc. (Canada), Civerex Systems Inc. (USA) or CvX Productions.
This entry was posted in Adaptive Case Management, Business Process Improvement, Business Process Management, Competitive Advantage, Compliance Control, Customer Centricity, Data Interoperability, Enterprise Content Management, MANAGEMENT, Operational Planning, Operations Management, Organizational Development, Planning, Productivity Improvement, Strategic Planning and tagged . Bookmark the permalink.

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